Sr. International Business Development Program Manager

About Amazon Web Services Since 2006, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon's first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country's grid.

Key job responsibilities

Overview:

The International Business Development (iBD) Program Manager plays a pivotal role in supporting AWS's global expansion efforts. As part of the iBD team, you will be responsible for driving strategic programs that facilitate seamless collaboration between China-based stakeholders and the iBD team members located across the United States, Asia Pacific, and Europe. Your leadership and expertise will be instrumental in scaling best practices, gleaning insights, and coordinating cross-regional initiatives.

Key Responsibilities:

1. Program Strategy and Design:

o Develop and implement mechanisms to gather insights, identify trends, and uncover strategic opportunities or risks related to global business expansion.

o Design and implement programs that foster knowledge sharing, best practice dissemination, and cross-functional collaboration between China-based teams and the international iBD team members.

o Collaborate with stakeholders to define program objectives, milestones, and success metrics, ensuring alignment with AWS's global business development goals.

1. Program Execution and Coordination:

o Drive the execution of strategic programs, coordinating efforts between China-based stakeholders, including sales teams, solution architects, and business leaders, and the international iBD team members across regions.

o Facilitate communication and knowledge transfer between teams, ensuring a seamless flow of information and effective collaboration on global initiatives.

o Identify and resolve potential roadblocks, challenges, or conflicts that may arise during program implementation, fostering a collaborative and productive environment.

1. Stakeholder Management and Reporting:

o Build and maintain strong relationships with key stakeholders, including senior leadership, cross-functional teams, and external partners, ensuring alignment and buy-in for program objectives and activities.

o Prepare and present comprehensive program updates, reports, and presentations to senior leadership, highlighting progress, achievements, and areas for improvement.

o Gather feedback from stakeholders and incorporate it into program optimization and continuous improvement efforts.

Qualifications:

1. Bachelor's degree in Business Administration, Project Management, or a related field.
2. Minimum of 7 years of experience in program management, project management, or a related role, with a proven track record of leading cross-functional and global initiatives.
3. Excellent communication and interpersonal skills, with the ability to effectively communicate with diverse stakeholders across cultures and regions.
4. Strong strategic thinking and problem-solving abilities, with a keen understanding of global business dynamics and market trends.
5. Proficiency in English and Mandarine, and in business document writing.
6. Willingness to travel internationally as required.

Preferred Qualifications:

1. Experience in the technology or cloud computing industry.
2. Familiarity with AWS services and solutions.
3. Proven ability to navigate complex organizational structures and build strong relationships at all levels.
4. Demonstrated success in leading cross-functional teams and driving strategic initiatives across multiple regions.
5. Project management certifications (e.g., PMP, PRINCE2) or relevant training.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.

Basic Qualifications

• 5+ years of developing, negotiating and executing business agreements experience
• 5+ years of professional or military experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• Experience interpreting data and making business recommendations
• Experience identifying, negotiating, and executing complex legal agreements