Operational Care Team Leader, Air Logistics ZA-OC
1 month ago
- To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
- To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- To create files for consolidation (Export) or de-consolidation (Import).
- To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration.
- To accurately submit/issue all required documentation within 24 hours of departure in a timely manner.
- To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
- To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
- To support + resolve claims + disputes.
- Your analytical + problem solving approach along with an ability to work under pressure + great time management will be key to your success in this role.
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