Hospital Emergency Solution Manager

2 weeks ago

Beijing, Beijing, China Pfizer Full time

Objective and Background

Pfizer seeks a proactive Account HSM to partner with Healthcare Professionals (HCPs) to enhance the positive impact of our medicines and vaccines. This role involves streamlining access, improving patient experience, and providing innovative solutions to meet customer needs.

Role and Responsibilities

1. Optimizing Provincial External Environment

a) Drive updates and implementation of provincial antibacterial drug classification and super-product registration policies

b) Collaborate with cross-functional teams to integrate resources and shape provincial key hospital access environments, exploring innovative access models to accelerate product access

c) Promote policy opportunities for innovative products under DRG/DIP policies

d) Prevent product restrictions in hospitals and resolve hospital restriction issues (e.g., national product access causing restrictions)

2. Operations/Project Management

a) Regularly interpret policy documents within the region

b) Organize regular cross-functional communications (PF, MA, HA) to integrate resources and shape environments

c) Establish access platforms, three-party platforms, and AFS platforms to support business objectives

Professional Qualifications & Skills

  • Background in medical, pharmaceutical, or experience as a KA manager, district sales manager, or regional marketing manager is a plus
  • High-level knowledge and expertise in native or overseas volume-based procurement and anti-microbial stewardship
  • Strong communication skills, fast learning, good key account management skills, understanding of Chinese health policies, and networking skills are a plus
  • Basic knowledge of clinical medicine, data analysis, scientific thinking capability, innovative thinking, project management, and academic conference organization experience
  • Proficient in PowerPoint, Excel, and other office software

Added Value

Improving Internal Efficiency and Customer Satisfaction

  • Enhance inter-departmental collaboration to improve efficiency and achieve mutual goals, e.g., improving customer experience and satisfaction
  • Coordinate and leverage internal resources to provide innovative solutions to meet customers' needs
  • Simplify connection processes between HCPs and Pfizer as a single point of contact

Gathering Deep Insights for Pfizer China's Strategy

  • Gather and provide more professional data knowledge and insights to strengthen the connection between Pfizer and medical institutions
  • Gather and provide insights to support policy decisions of relevant departments

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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