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Hospitality Team Lead

4 weeks ago

Beijing, Beijing, China Marriott International Full time

Job Summary:

We are seeking a skilled Hospitality Team Lead to join our team at Marriott International. This role is responsible for overseeing the daily operations of our hospitality team, ensuring seamless service delivery and exceptional guest experiences.

Key Responsibilities:

  • Lead by example, demonstrating a strong work ethic and commitment to excellence in customer service.
  • Maintain a safe and clean work environment, adhering to company standards and regulatory requirements.
  • Recruit, train, and develop high-performing team members, fostering a culture of inclusivity and respect.
  • Collaborate with management to drive business results, identifying areas for improvement and implementing effective solutions.
  • Ensure compliance with company policies, procedures, and regulations, promoting a culture of accountability and integrity.
  • Cultivate strong relationships with guests, colleagues, and external partners, embodying the Marriott International values of warmth, welcome, and world-class service.

Requirements:

  • 2+ years of experience in a leadership or supervisory role within the hospitality industry.
  • Proven track record of success in driving revenue growth, improving guest satisfaction, and reducing operational costs.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to adapt to changing circumstances.
  • Strong analytical and financial acumen, with proficiency in data analysis and budget management.
  • Demonstrated ability to lead, motivate, and develop high-performing teams, leveraging diverse perspectives and expertise.

About Us:

Marriott International is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace that reflects the communities we serve, embracing different backgrounds, experiences, and perspectives. If you share our passion for delivering exceptional guest experiences and contributing to a dynamic, inclusive work environment, we encourage you to apply.

Estimated Salary:$55,000 - $65,000 per year

Note:This salary range is an estimate based on national averages and may vary depending on location, experience, and other factors.