Team Lead, Key Account Management
3 weeks ago
Ninja Van is a technology-driven logistics company revolutionizing the delivery experience for businesses across Southeast Asia.
With a strong presence in six countries, we've established ourselves as the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering over 1,000 parcels every minute.
Our core strength lies in our cutting-edge software and operational concepts, which enable us to provide best-in-class delivery services that delight both shippers and end customers.
We're not just a logistics company; we're a technology company that's disrupting the industry with algorithm-based optimization, dynamic routing, end-to-end tracking, and a data-driven approach.
Our key objectives include:
- Enhancing customer satisfaction through SLA-driven KAM strategies;
- Implementing efficient processes to reduce costs and increase productivity;
- Developing strategic partnerships to drive business growth;
- Improving customer experience through CX initiatives and CSO support;
- Integrating WMS and FSR systems for seamless operations;
- Continuously evaluating and improving our services to meet evolving customer needs.
We're committed to fostering a culture of innovation, collaboration, and excellence. If you're passionate about logistics, technology, and customer-centricity, we'd love to hear from you.
Apply Now
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