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Manager of Air Operations for Key Accounts

2 months ago

Guangzhou, Guangdong, China Schenker China Ltd. (Guangzhou Branch) Full time

Job Overview

Key Responsibilities:

· Lead the strategic development of the Air logistics business for multinational clients.

· Cultivate, enhance, and sustain customer relationships through exceptional supply chain solutions aimed at achieving superior market growth.

· Collaborate closely with the South China Key Account team to utilize expertise and customer connections in air freight.

· Support business development initiatives by providing insights from the Global/AP/South China key account teams.

· Partner with network collaborators to formulate effective account strategies.

· Work in tandem with all operational departments to guarantee the highest quality of service for all Key Account clients.

· Develop and execute the Standard Operating Procedure (SOP) for new key accounts and ensure it is updated regularly to meet client requirements.

· Adhere to and enforce the company’s credit policy, while monitoring and collecting outstanding client accounts.

Required Qualifications, Experience & Skills:

· Fluency in Mandarin and English.

· Strong business insight.

· Comprehensive knowledge of air freight operations.

· Profound understanding of supply chain management and its strategic and financial implications.

· Exceptional analytical and conceptual abilities.

· Capability to convey complex solutions in a clear and effective manner.

· Strong presentation and communication skills.

· Charismatic, humble, and engaging personality.

· University degree or equivalent, preferably in Logistics or International Trade.

· At least 5 years of experience in air freight in a relevant role.

Application Process

Start your application process easily online.

Locations

Positions are available at various locations.

About Us

The primary duties of the Air Operation Key Account Manager include developing the Air business for China Multinational Companies (CMNC) in South China. This role ensures that the overall service delivery aligns with customer needs and expectations. It involves understanding existing supply chains and strategically challenging them to become the preferred advisor for clients. A clear strategic development plan based on customer portfolios will be established in line with company sales objectives.