Business Process Consultant

4 weeks ago

Dalian, Liaoning, China SAP Full time

About the Role

The Network Deployment Lead will manage the opportunity to lead multiple Supplier & Business Network Adoption programs for customers in APJ. This role acts as an advisory for SAP customers to interact with their suppliers through the SAP Business Network.

Key Responsibilities

  • Builds relationships with customers and suppliers at all levels.
  • Aligns with Account Management on comprehensive enablement onboarding plan.
  • May act as project manager for cross-functional teams consisting of both internal and external stakeholders.
  • Has ultimate responsibility for a Customer's Business Network Adoption Plan including: Enablement Road Map, On-Boarding Plan, Supplier Catalog enablement and data collection.
  • Accountable for managing enablement to meet customer goals and objectives.
  • Prepares and delivers analyses and presentations to customers outlining expectations, risks, options, project plans, results, etc.
  • Responsible for understanding key business drivers and managing operational metrics.
  • Works closely with our partner and center of excellence teams to ensure delivery success.
  • Ensures that all reports and systems are current.
  • Understands and complies with work instructions, process documents, technology, and tools required within the department.
  • Be responsible for operational results, quality of delivery, and generation of customer references.
  • Demonstrates exceptional problem-solving skills.
  • Adept at appropriately escalating issues within and across teams both internally and customer-facing.

Requirements

  • Proficiency in Microsoft Office applications.
  • 3+ years of Procurement and/or AP experience.
  • 5+ years of Project Admin / Management or equivalent experience.
  • Cloud delivery and Procurement experience would be a plus.
  • Supply Chain Industry Experience is preferred.

Preferred Experience

  • Experience with customer management (internal & external).
  • Experience preparing and delivering analyses and presentations.
  • Experience with procurement principles and processes.
  • Experience with continuous improvement efforts.
  • Experience managing multiple projects at once.
  • Experience in building both internal and external customer/team member relationships.

Preferred Knowledge

  • Working knowledge of cloud (on-demand), Hosted Services, and SaaS/PaaS models, cloud-based commerce/business networks.
  • SAP Ariba solution/product knowledge.
  • Understanding Customer/Supplier interface.
  • Experience in B2B ecommerce, especially in direct materials.
  • Project Management Certification.
  • SAP Business suite/AIN & LBN.
  • Basic understanding of Lean methodologies.
  • Industry experience in Natural Resources & Public Sector.

Language Requirement

  • Fluent in English, Chinese, and Japanese.

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