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Business Processes Consultant
1 month ago
We are seeking a highly skilled and experienced professional to join our team as a Business Processes Consultant. As a key member of our team, you will be responsible for providing expert knowledge and support to our customers in the deployment of our procurement solutions.
Key Responsibilities- Work with customers to provide support and best practice during the deployment of the solution.
- Deliver high-quality, on-time implementation services on Catalog Deployment Projects to the buyer.
- Configure and assist with Catalog system settings to meet the Buyer's requirements.
- Manage multiple projects simultaneously, reporting progress and effectively communicating status.
- Tracks the progress of the Catalog Deployment deliverables.
- Proactively escalates issues to the various stakeholders in the deployment team.
- Delegate issues deemed out of scope to appropriate teams/individual.
- Work across multiple projects to support the effective delivery of catalog projects.
- Support creation of, and delivery of training materials for suppliers and customers.
- Provides issue resolution related to Catalog Deployment via the SAP Business Network for customers and their suppliers.
- As required, support the creation and delivery of presentations to internal and external stakeholders for various initiatives.
- University degree (Business and/or Information Technology).
- Experience on a Catalog Content related position would be an advantage (e.g. Category Manager, e-Business consultant, E-commerce specialist, e-Business Project Manager).
- Fluent in English.
- Fluent in additional languages is advantageous; Chinese/Japanese/Korean/other.
- Excellent verbal and written communication skills & strong customer focus.
- Strong analytical and problem-solving skills, conceptual thinker, Self-Motivated individual.
- Strong organizational skills.
- Technical understanding and capabilities to quickly learn and understand different tools and applications.
- Understanding of Business-to-Business Catalog strategy.
- Knowledge of procurement business processes, from requisitioning to payment.
- Knowledge of the following is an advantage: cXML, SQL, web design.
- Proficiency in Microsoft Office applications including Project, Word, Excel and PowerPoint.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
