Customer Success Team Lead
10 hours ago
We are seeking an experienced Customer Success Team Lead to join our NielsenIQ team. In this role, you will be responsible for leading a team of customer success professionals and ensuring that our clients receive exceptional service and support.
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Global Customer Success Team Member
2 weeks ago
Shanghai, Shanghai, China NielsenIQ Full timeJob OverviewNielsenIQ is seeking a talented Global Customer Success Team Member to join our modern service team. As a key member of our team, you will partner with clients to provide measurement and improvement for the markets we serve.Responsibilities:Implement client service standards and enhance them as client expectations evolve.Drive client satisfaction...
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Customer Success Manager
4 weeks ago
Shanghai, Shanghai, China SAS Full timeAbout the RoleThe Customer Success Team at SAS is seeking a highly skilled Customer Success Manager to manage a portfolio of accounts in China. As a Customer Success Manager, you will be responsible for driving adoption, increasing consumption, and retaining customers through a programmatic approach using customer success plans, engagement plans, and...
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Customer Success Professional
10 hours ago
Shanghai, Shanghai, China SAS Full timeAbout SASSAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. Our debt-free organization is on its path to IPO-readiness, offering a dynamic, fulfilling career with flexibility and world-class employee experience.Job OverviewThe Customer Success Team at SAS seeks a Customer Success Manager to manage accounts in...
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Customer Success Manager
2 months ago
Shanghai, Shanghai, China Altium Full timeAbout the RoleAltium is seeking a highly skilled Customer Success Senior Manager to join our team. As a key player in ensuring our customers achieve their desired outcomes, you will be responsible for building strong relationships, understanding customer needs, and providing exceptional support and guidance to help them maximize the value of our integrated...
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Customer Success Manager
3 weeks ago
Shanghai, Shanghai, China Altium Full timeAbout AltiumAltium is a leading provider of software for the design, development, and manufacturing of electronic products. Our innovative solutions empower engineers and companies to create innovative products that transform industries.About the RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you...
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Customer Success Strategist
10 hours ago
Shanghai, Shanghai, China Veeva Systems Full timeVeeva Systems is a leading provider of cloud-based software solutions for the life sciences industry. Our mission is to help our customers achieve their goals and improve patient outcomes.About the RoleWe are seeking a highly skilled Customer Success Manager to join our team in San Francisco Bay Area. As a Customer Success Manager, you will be responsible...
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Customer Success Advocate
2 weeks ago
Shanghai, Shanghai, China SAS Full timeAbout the OpportunityThe Customer Success Team at SAS is seeking a highly skilled Customer Success Manager to drive adoption, increase consumption, and retain customers in China. As a Customer Success Manager, you will serve as the primary point of contact for customers, develop strong relationships, and become a trusted advisor to our customers.Key...
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Customer Success Manager
4 weeks ago
Shanghai, Shanghai, China NielsenIQ Full timeJob SummaryAs a Customer Success Manager at NielsenIQ, you will be responsible for delivering exceptional customer experiences that drive business growth and loyalty. You will work closely with clients to understand their needs and develop tailored solutions that meet their goals. Your expertise in customer success will enable you to identify opportunities...
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Customer Success Manager
3 weeks ago
Shanghai, Shanghai, China Veeva Systems Full timeThe RoleVeeva is expanding its customer success efforts by establishing a Customer Success Management (CSM) team. This team will work alongside product, sales, and services teams to help customers achieve higher levels of success.The Customer Success Manager will provide strategic guidance to named China SFA customers to increase the value they get from...
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Customer Success Strategist
1 month ago
Shanghai, Shanghai, China Veeva Systems Full timeJob Title: Customer Success ManagerVeeva Systems is seeking a highly skilled Customer Success Manager to join our team in China. As a key member of our Customer Success Management (CSM) team, you will work closely with our product, sales, and services teams to help customers achieve even higher levels of success.Key Responsibilities:Align with key customer...
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Customer Success Manager
2 weeks ago
Shanghai, Shanghai, China Siemens Mobility Technologies (Beijing) Co., Ltd Full timeWhy Siemens Mobility Technologies? You will be part of a team that creates the next-generation digital platform in the railway industry, working closely with local mobility technical experts to reshape the future of maintenance and improve efficiency, quality, and safety. What role will you play? Overview:This is an...
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Associate Director, Customer Success
1 month ago
Shanghai, Shanghai, China NielsenIQ Full timeJob Title: Associate Director, Customer SuccessAbout the Role:We are seeking an experienced Associate Director, Customer Success to join our team at NielsenIQ. As a key member of our organization, you will be responsible for leading client engagement and ensuring maximum client satisfaction through high-level client service standards.Responsibilities:Develop...
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Customer Success Specialist
1 month ago
Shanghai, Shanghai, China CTW Full timeJob Title: Customer Success SpecialistWe are seeking a highly skilled Customer Success Specialist to join our team at CTW. As a key member of our customer support team, you will be responsible for providing exceptional support to our English-speaking players, addressing their inquiries and resolving issues in a timely and professional manner.Key...
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Customer Success Manager
2 weeks ago
Shanghai, Shanghai, China NielsenIQ Full timeJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at NielsenIQ. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesConduct performance reviews for direct reports and provide feedback to develop their skills.Develop and implement...
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Customer Success Manager
1 month ago
Shanghai, Shanghai, China goFLUENT Full timeUnlock Your Potential as a Customer Success Manager at goFLUENTAt goFLUENT, we're revolutionizing the language learning market by empowering companies to design comprehensive digital training strategies for their employees. As a mission-driven SaaS company, we're passionate about ensuring every employee has an equal opportunity to succeed in the workplace,...
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Customer Success Manager
4 weeks ago
Shanghai, Shanghai, China goFLUENT Full timeAt goFLUENT, we're revolutionizing the language learning market globally, empowering companies to design comprehensive digital training strategies for their employees. Leveraging a unique blend of AI-powered technology, our platform accelerates the language learning process. As a mission-driven SaaS company, we're passionate about ensuring every employee has...
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Team Lead
4 weeks ago
Shanghai, Shanghai, China Hyatt Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Team Leader to join our Event Service team at Alila Shanghai. As a key member of our team, you will be responsible for assisting with the efficient running of the department, ensuring that all aspects of the banquet are managed to the highest standard.Key ResponsibilitiesAssist the Banquet Manager in...
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Customer Success Manager
1 month ago
Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full timeCustomer Success ManagerAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide.As a Customer Success Manager, you will be a key member of the Asia Global Selling ESM Team, providing critical support to Account...
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Customer Success Manager
1 month ago
Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full timeCustomer Success ManagerAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products.The Asia Global...
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Customer Success Manager
1 month ago
Shanghai, Shanghai, China NielsenIQ Full timeJob DescriptionJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at NielsenIQ. As a key member of our organization, you will be responsible for driving client satisfaction and growth through strategic account management, performance reviews, and training and development of the team.Key ResponsibilitiesConduct performance...