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Program Administration Manager

1 month ago

Shenzhen, Guangdong, China 152 Flextronics Medical Molding (Shenzhen) Co., Ltd. Full time

Job Summary

Summary:

The Program Administration Manager will be based in Baoan, Shenzhen, reporting to the Program Manager. In this role, you will be responsible for guiding a team of cross-functional experts in the delivery of customer-focused products and services. You will also be responsible for holding up the development and implementation of a project, pricing, and program strategies to continue delivering value to the business and its customers.

Key Responsibilities:

  • Organize, plan, and direct program schedules and budgets.
  • Track relevant metrics and drive action items based on results.
  • Provide assistance with contract negotiations as required.
  • Oversee all interdepartmental activities to ensure completion of all adherence made relative to product development timelines, delivery, quality, and required business metrics.
  • Review program proposals or plans to resolve time frames, funding requirements, procedures for accomplishing programs, staffing requirements, and allotment of available resources to various phases of programs.
  • Establish work plans and staffing for each phase of programs and arrange for recruitment or assignment of personnel.
  • Manage the coordination of product life cycle activities with P&L and customer satisfaction, also has control for different accounts of various complexities.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues.
  • Be in charge of customer satisfaction reviews and corrective actions.
  • Maintain current and develop additional business with customers.
  • Monitor and track that project and program deliverables are met.
  • Be accountable for maintaining excellent customer relations with both new and existing customers.
  • Holds up production sites for projects, costs, and other customer-related matters through business and expertise.

Requirements:

  • Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
  • Typically requires a minimum of 5 years' experience in program administration/management or related area.
  • Demonstrates advanced operations, technical, and people and/or process skills as well as customer (external and internal) relationship skills.
  • Demonstrates knowledge of multiple functional technologies/processes, industries, or functions and understanding of interdependencies of such processes at the site.
  • Accountability for the program wellness.

What You'll Receive:

  • Life Insurance
  • PTO
  • Social Insurance

Job Category: Operations

Required Skills:

Optional Skills:

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