Account Director

4 days ago

Shanghai, Shanghai, China Indicia Worldwide Full time
About Us

Indicia Worldwide is a pioneering communications agency that leverages insight and technology to drive marketing performance and reduce costs. Our philosophy is centered around creating new value for our clients and their customers.

Role Overview

We are seeking an experienced Account Director to join our team and support the growth of our assigned accounts. As a key member of our leadership team, you will balance day-to-day operational support with a strategic approach to client relationships.

Key Responsibilities
  • Relationship Management
    • Develop strong global and local client relationships, acting as a trusted partner and 'go-to' person.
    • Take responsibility for client relationships and help define strategic direction for marketing plans.
    • Drive engagement through data-driven interactions and address issues promptly to ensure smooth delivery.
    • Support Business Director and Client Partner in ensuring appropriate resourcing and building business cases.
  • Growth
    • Proactively develop initiatives to expand Indicia Worldwide's offering to clients, ensuring alignment with client missions.
    • Understand client industry sectors, market positions, and company objectives to identify opportunities for growth.
    • Build an environment where teams feel empowered and engaged to thrive and deliver company strategy.
    • Balance client management and growth to develop relationships.
  • Communication
    • Ensure teams have a reliable flow of information on Indicia Worldwide's capabilities and client updates.
    • Communicate effectively with stakeholders, including team members, SMEs, clients, and senior leadership.
  • Financial Accuracy and Analytical Skills
    • Ensure sound financial management and profitability of assigned accounts.
    • Deliver growth within accounts for existing and new business, and increase profitability through cost management.
    • Ensure reliability of forecasting process and promote accountability within the team.
    • Support Business Director, Client Partner, and Chief Client Officer in yearly budgeting process.
  • Strategic Thinking, Direction, and Planning
    • Support BD, CP, and CCO in bringing Indicia Worldwide's vision and goals to life, providing meaningful insights and direction.
    • Present, consult, and discuss with clients regarding potential new opportunities or areas where Indicia can add value.
Requirements
  • Significant background in Account Management, ideally with Account Director experience from an integrated agency.
  • Demonstrated high level of exposure to multisector and international environments, with ability to effectively liaise with internal and external stakeholders.
  • Relevant experience in marketing/client management industry, including Media, Technology, Retail, Automotive, Financial Services, Pharma, FMCG, and/or Beverage.
  • Experience in Below-the-line (BTL), Shopper Marketing, Print management, POSM, Activation, Retail Branding.
  • Working on high-profile accounts with multi-disciplined account and agency teams.
  • Proven ability to manage managers, develop staff, resolve performance issues, and formulate resource plans.
  • Full understanding of end-to-end marketing process from client strategic requirements to delivery cross-channels.
  • Intuitive ability to deconstruct problems and craft solutions within strategic objectives.
  • Excellent communication and listening skills to communicate across organizational levels.
What We Offer

We are an equal opportunities employer and make reasonable adjustments to accommodate the needs of all candidates. If you have any needs or requirements, please notify us so we can make the appropriate arrangements.

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