Operations Manager
1 month ago
We are seeking an experienced Operations Manager to join our team at the Park Hyatt Ningbo in China. This is a full-time position that reports directly to the hotel's leadership.
About UsPark Hyatt Ningbo is a 5-star hotel located in the heart of Ningbo, offering luxurious accommodations and exceptional service to our guests.
SalaryThe salary for this position is approximately ¥33,000-¥50,000 per month, depending on experience and qualifications.
Job Description- Assist in ensuring that Food and Beverage activities align with corporate strategy and implement hotel actions as necessary.
- Oversee the preparation and update of Departmental Operations Manuals.
- Conduct regular divisional communications meetings and ensure departmental briefings and meetings are effective.
- Ensure employees deliver the brand promise and provide exceptional guest service at all times.
- Handle guest and internal customer complaints and inquiries in a courteous and efficient manner.
- Maintain positive guest and colleague interactions with good working relationships.
To be successful in this role, you will need:
- At least 1 year of experience in a similar position.
- Excellent communication and leadership skills.
- Able to work effectively in a fast-paced environment.
- Familiarity with hotel operations and procedures.
We offer a competitive benefits package, including:
- A generous salary and bonus structure.
- A comprehensive health insurance plan.
- Accommodation and meals provided.
- Ongoing training and development opportunities.
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