Front Office Manager
2 months ago
Job Summary:
The ideal candidate will be responsible for assisting the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
Key Responsibilities:
- Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.
- Manage the day-to-day operation of the Front Desk, ensuring seamless guest experiences.
- Develop and maintain effective relationships with guests, employees, and owners to ensure their needs are met.
- Supervise and train Front Office staff to ensure they are equipped to handle all guest inquiries and requests.
- Contribute to the development and implementation of strategies to improve Front Desk efficiency and effectiveness.
Requirements:
- Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
- Well-developed communication and customer relations skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Ability to work effectively in a team environment.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a world-renowned hospitality brand.
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