Regional Customer Service Representative
2 weeks ago
Job Summary
The Client Support Specialist for Siemens Energy will be part of our spares parts department, supporting the Product Competence Centers (PCC's) for Compression. This role involves preparing spare parts offers, coordinating between functions, and performing proactive client site visits. The ideal candidate will have excellent communication skills, computer literacy, and experience with ERP software.
Key Responsibilities
- Act as a single point of contact for compressor spare parts requests
- Prepare formal bids and provide price information using SAP and relevant tools
- Analyze tender requirements, identify, manage, and mitigate risks
- Liaise with PCC engineering and SCM to ensure timely submission of quotations
- Coordinate with Engineering and Manufacturing to establish new drawings and resolve delivery and scheduling problems
- Establish lead times using data provided by planners, buyers, and manufacturing personnel
- Review and book customer purchase orders and inform Order Management and SCM
- Participate in customer meetings together with client managers
- Review forecasted outages with Client manager
Requirements
- Excellent communication, interpersonal, and presentation skills
- Solid computer literacy and experience with Microsoft Office Suite and ERP software
- Accuracy and attention to detail when working towards tight deadlines
- Ability to work collaboratively and individually with the same enthusiasm and intensity
- Good organizational and time management skills
- Self-motivation to find efficient and effective ways to accomplish end goals
What You Bring
As a Client Support Specialist for Siemens Energy, you will bring a professional and organized approach, excellent communication skills, and experience with ERP software. You will be self-motivated, accurate, and able to work collaboratively and individually with the same enthusiasm and intensity.
About the Company
Siemens Energy is a leading company in the energy sector, and we are seeking a talented Client Support Specialist to join our team. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.
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