Audit Services Coordinator Role

1 week ago


Shenzhen, Guangdong, China QIMA Full time
About the Job

We are seeking a highly motivated and organized Audit Services Coordinator to join our team at QIMA. The successful candidate will play a vital role in supporting the smooth operation of our audit services.

Key Responsibilities
  • Assist clients with order management and administrative tasks, ensuring seamless delivery of services.
  • Collect client feedback and service issues, and promptly escalate them to the Sales team and Audit Service Management.
  • Enhance service levels through professionalism and effectiveness, consistently delivering high-quality support.
  • Maintain accurate and up-to-date internal databases, providing valuable insights for business growth.
  • Support the audit validation process, ensuring accuracy and efficiency in our operations.
  • Provide basic technical assistance to clients, resolving queries and concerns in a timely manner.
  • Perform additional tasks assigned by the management team, demonstrating flexibility and adaptability.
Requirements
  • A college degree or higher in a relevant field.
  • Proficient English writing and reading skills, with excellent communication abilities.
  • Dedication to customer service from an audit technical perspective, with a strong passion for delivering exceptional results.
  • No prior work experience is required, but a willingness to learn and grow is essential.
Bonus Skills
  • A strong sense of data management and analysis, with proficiency in computer systems.
Salary and Benefits

The estimated salary for this position is $45,000 - $55,000 per annum, depending on location and experience. Additionally, QIMA offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.


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