Strategic Trainer and Coach
1 month ago
About the Role
We are seeking a highly skilled Strategic Trainer and Coach to join our team at Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch. As a key member of our team, you will play a crucial role in creating a high-performance culture that motivates Training Matter Experts to demonstrate ownership, accountability, and coaching skills.
Key Responsibilities
- Coach and Mentorship: Manage the performance and behavior of 12-15 Training Matter Experts through effective one-on-one meetings, coaching, and mentorship, ensuring they have a clear understanding of performance criteria and its impact on site performance and the Seller experience.
- Performance Analysis and Improvement: Review and analyze performance metrics to identify areas of opportunity for improvement, implement action plans to resolve performance barriers, and provide coaching to improve performance.
- Talent Development: Ensure TMEs receive regular training, coaching, and feedback to enhance their skills and abilities, driving individual and team performance goals.
- Process Improvement: Collaborate with other departments to guarantee a smooth workload, ensuring efficient service delivery to trainees and maintaining a positive company image.
Requirements
- Experience: Minimum 2 years of experience in training, coaching, and talent development, with a proven track record of achieving results in a fast-paced environment.
- Skillset: Strong interpersonal and communication skills, ability to communicate effectively with a wide range of constituencies, and maintain composure in critical situations.
- Education: Bachelor's degree in a relevant field, such as education, human resources, or business administration.
What We Offer
- Competitive Salary: RMB 180,000 - 220,000 per annum, depending on experience.
- Bonuses and Incentives: Performance-based bonuses and incentives to reward outstanding achievements.
- Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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