Order Management Specialist

2 weeks ago


Suzhou, Jiangsu, China Philips Full time

Job Title: Order Management Specialist

About the Role:

We are seeking a highly skilled Order Management Specialist to join our team at Philips. As an Order Management Specialist, you will be responsible for ensuring that orders are processed efficiently and effectively, from receipt to delivery.

Key Responsibilities:

  • Track and monitor order status from receipt to delivery, communicating progress to customers and stakeholders as needed.
  • Ensure that all orders are accurately processed and fulfilled in a timely manner, meeting customer expectations.
  • Work closely with cross-functional teams to resolve any issues or concerns that may arise during the ordering process.
  • Maintain accurate records of all orders, including shipping documents and invoices.
  • Perform Goods Receipt and Stock Transfer activities as required.

Requirements:

  • Bachelor's degree in a relevant field, such as Supply Chain Management or Business Administration.
  • 3-5 years of experience in order management or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and external partners.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in Microsoft Office, particularly Excel and Word.

Salary Range: $60,000 - $80,000 per year, depending on location and experience.

About Philips: We are a health technology company dedicated to improving lives through innovative solutions. Our mission is to provide quality healthcare products and services that meet the needs of patients, customers, and employees alike.



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