Customer Development Representative Shanghai Sub-branch
1 month ago
Job Summary:
We are seeking an experienced professional to join our team as a Customer Development Representative in Shanghai Sub-branch. As a key member of our team, you will be responsible for managing a complex portfolio of clients, providing excellent services, and ensuring all enquiries and complaints are accurately and effectively resolved to customers' satisfaction.
Key Responsibilities:
- Proactively manage a portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level.
- Hand over customer relationships properly to relationship managers after closing sales.
- Provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved.
- Participate actively in team building activities to share information/ideas and contribute suggestions for work improvement.
Requirements:
- University degree or above (recognized by the state).
- Strong interpersonal skills and effective presentation skills.
- Well-developed service and sales attitude with ability to work under pressure.
- Presentable, outgoing, and persuasive.
- Good oral and written English is preferable.
About HSBC:
HSBC is a global banking and financial services organization with a presence in over 80 countries. We are committed to providing excellent service to our customers and creating value for our shareholders.
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