Customer Support Engineer

7 days ago


Shanghai, Shanghai, China ANDRITZ Full time

About ANDRITZ Fabrics and Rolls: A prominent global leader in the manufacturing of paper machine clothing, we pride ourselves on our innovative solutions and extensive product range.

Our Offerings: Utilizing patented materials and advanced production technologies, we provide our clients in the pulp and paper sector, along with other related industries, a comprehensive portfolio that includes:

  • Forming fabrics
  • Press felts
  • Dryer fabrics
  • Shoe press belts
  • Specialized roll covers crafted from rubber, polyurethane, fiber composite, ceramic, and metallic materials

Additionally, our cutting-edge spreader roller technologies are available in both fixed and variable bow designs, offered as rubber sleeved and metal segment rolls.

Our Commitment: As a system provider, we are dedicated to delivering innovative digitization solutions that assist our clients in enhancing their operational efficiency. We offer tailored services designed to support continuous improvement in production processes.

Precision Manufacturing: At our Reutlingen facility, we specialize in the production of customer-specific forming fabrics, adhering to the highest standards of precision and quality across various production stages, including:

  • Warping
  • Weaving
  • Heat-setting
  • Seaming
  • Finishing

Our Heritage: Established in 1849, ANDRITZ remains committed to addressing challenges with transparency, a customer-centric approach, accountability for performance, and a collective team spirit, enabling us to grow stronger with each achievement.

Key Responsibilities:

  • Conduct maintenance and repairs at customer locations.
  • Execute rebuilding and retrofitting tasks.
  • Perform troubleshooting activities.
  • Oversee the start-up and commissioning of new production lines.
  • Provide training to customers.

We are an equal opportunity employer and value diversity in our workforce.



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