Poultry Technical Services Leader

2 months ago


Guangzhou, Guangdong, China International Flavors & Fragrances Full time

Job Overview

At International Flavors & Fragrances, we are at the forefront of innovation in animal nutrition, specializing in enzymes, probiotics, essential oils, and betaine. Our mission is to provide sustainable and effective solutions that enhance the efficiency and safety of the food production chain while being environmentally conscious.

Key Responsibilities

As a Technical Service Manager, you will play a pivotal role in supporting our internal sales team and customers by:

  • Customizing sales presentations based on product literature and trial reports to resonate with local market logic, ensuring clarity and appeal.
  • Delivering product and technical training to both internal teams and distributors, showcasing the value propositions of IFF's Animal Nutrition and Health offerings.
  • Actively engaging in new business development initiatives and providing training to customers and key end-users to foster sustainable growth.
  • Addressing and resolving customer complaints efficiently.
  • Conducting thorough competitive analyses of key products within the poultry sector to inform strategic decisions.
  • Offering specialized technical support to major accounts in the poultry segment across the Greater China region.
  • Providing technical guidance on industry standards related to enzymes and health product applications as needed.
  • Building and nurturing relationships with key industry influencers to enhance the company’s reputation in the feed sector.
  • Developing strong connections with technical stakeholders to drive mutual understanding and support sustainable sales growth.

Qualifications

To excel in this role, you will need:

  • A Master’s degree in zootechnical science or a related field.
  • Over 10 years of experience in technical services within the poultry industry, with at least 5 years focused on feed additives, enzymes, or health products.
  • Knowledge of feed additives, enzyme applications, and feed formulation.
  • Exceptional presentation and communication skills.
  • Strong analytical abilities to identify customer needs and potential improvements.
  • Self-motivation and the ability to work independently.
  • Excellent teamwork and interpersonal skills.
  • Experience in organizing customer events, such as seminars and study tours.
  • A willingness to travel frequently.
  • Proficiency in both Chinese and English, both written and spoken.

At IFF, we celebrate diversity and are committed to creating an inclusive workplace where every employee can bring their authentic self to work.



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