Training and Development Coordinator, Retail
4 days ago
About Tapestry
Tapestry is a leading American design house with a long-standing reputation built on quality craftsmanship. With an unwavering passion, we endeavor to be the world's most inclusive, genuine, and most loved fashion brand.
At Tapestry, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.
Job Overview
We are seeking a highly motivated Training and Development Coordinator to join our team As a key member of the Retail Training & Development team, you will play a vital role in ensuring the smooth execution of training initiatives, enhancing retail staff development, and contributing to business success.
Key Responsibilities
- Ensure training programs are successfully delivered through detailed planning and preparation, including securing appropriate venues, organizing necessary materials, and coordinating all resources effectively and onsite support during training sessions to facilitate smooth delivery.
- Provide post-training administrative assistance and consolidate training feedback and statistical reports to evaluate the effectiveness of the programs and identify areas for improvement.
- Maintain comprehensive training records, ensuring all attendance, participation, and performance data is accurately captured and securely stored.
- Liaise and coordinate with internal and external parties to execute training initiatives.
- Maintain the e-learning platform and manage learning resources.
- Support customer feedback programs/platforms and manage related data.
- Assist in assigned program and ad-hoc projects.
Requirements
- Degree in Business Administration, Human Resources Management or equivalent.
- 1-2 years of solid training and development experience in the retail sector, preferably in luxury/fashion/cosmetics brand.
- Solid experience in training needs analysis, career development & customer service training.
- Other professional training qualifications is definitely advantageous.
We Offer
We offer a competitive salary range of ¥60,000 - ¥80,000 per month, depending on your qualifications and experience.
Our benefits package includes:
- Excellent opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Competitive compensation and benefits package.
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