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Senior Transformation Project Manager

2 months ago

Guangzhou, Guangdong, China HSBC Full time

About HSBC

HSBC is one of the world's largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries and territories.

Our Vision

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Job Summary

We are currently seeking an experienced professional to join our team in the role of Senior Transformation Project Manager.

Key Responsibilities

  • Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk.
  • Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks.
  • Collaborates and builds positive stakeholder relationships providing regular updates, obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements.
  • Analyses management reports, and derives insights from it to drive the right business decisions.
  • Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization.

Operational Performance

  • Produces a well-defined project plan, identifying the key milestones and assigning responsibilities / resources in line with Global Transformation Project Management Framework.
  • Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardized metrics and templates in Clarity.
  • Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered.
  • Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken.

Capability and People Development

  • Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
  • Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
  • Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

Requirements

  • Understanding of the project lifecycle.
  • Business Transformation Frameworks and best practice techniques.
  • Agile / scrum methodologies of project delivery.
  • Understanding of key activities for Change Adoption.
  • Knowledge of project management tools such as Clarity/ JIRA/ MS Project.
  • Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders.
  • Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments & understanding of the purpose, value, culture and fundamentals of Global Transformation.

Experience

  • Relevant experience on complex projects across countries or regions.
  • Organizational skills and ability to pick up work right away.
  • Experience in agile ways of working and flexible approach to work and an outstanding level of professionalism and conduct.
  • Understanding of banking and/or financial services industry and/or shared services organizations.
  • Ability to work in virtual teams and ability to lead cross functional team.
  • Project management skills and experience of managing large and complex projects with different scope, environment.
  • Delivering significant change and collaboration with stakeholders across locations.
  • Ability to interact and influence stakeholders at appropriate level.
  • Ability to pick up a live project and continue leading it.
  • Ability to work in non-structure environment (and bring structure to it).
  • Ability to shape and structure complex problems and direct others, ability to take an E2E view and consider customer and business impacts across the project and externally.
  • Ability to provide challenge and alternative solutions, and put forward recommendations / take decisions based on the information available.
  • Self-driven approach.
  • Problem solving ability with adherence to deadlines and tight timeliness.
  • Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance).
  • Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user.
  • Experience with transformation changes Design & Initiation (D&I) are an advantage.

Capabilities

  • Portfolio Definition and Planning.
  • Global Mindset.
  • Customer Empathy.
  • Business Commerciality.
  • Business Analysis and Design.
  • Resource and Team Management and Leadership.
  • Problem solving and Critical Thinking.
  • Consultancy.
  • Innovation and Idea Management.
  • Ability to navigate a complex stakeholder matrix.
  • Understanding of financial aspects of programmes.
  • Ability to build trust.
  • Proficient in Design Led Change - increasingly important for complex roles.
  • Working in a dynamic environment.
  • Influencing through communication.
  • Thought leadership.

What additional skills will be good to have?

  • Project management certifications (PMP, MSP, Prince 2 or Agile PM) are an advantage preferred / required.
  • Any relevant local banking qualifications such as ACIB (Associate of the Chartered Institute of Bankers) – Preferred.