Premier Relationship Officer RM0

4 weeks ago


Beijing, Beijing, China HSBC Full time
Job Title: Premier Relationship Officer RM0

We are seeking an experienced professional to fill the role of Premier Relationship Officer RM0. This position will be responsible for handling all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work, as well as other key responsibilities.

Key Responsibilities:
  • Handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work
  • Chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate
  • Answer all incoming HP phone calls if Premier Relationship Officer (PRO) is occupied and be responsible for all messages HP customer leave in PRO's voice mail
  • Ensure HP gift redemption mechanics works smoothly
  • Proactively identify sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied
Requirements:
  • Bachelor degree or above (recognized by the state)
  • With 1-2 years' working experience, sales or customer service experience is preferred
  • Good communication and selling skills
  • Good understanding of Retail Banking and Wealth Management products and services
  • Good spoken and written English
  • Well organized
  • With nice personality


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