Hotel Reservation Clerk
3 weeks ago
Responsibilities
As a key member of our team, you will manage all reservation requests and changes, ensuring seamless guest experiences. Analyze reservation needs to identify suitable room types, verify room availability, and explain hotel policies. Utilize data entry skills to input and access reservation information in our systems.
Maintain a high level of professionalism, adhering to company policies and procedures. Ensure confidentiality, protect company assets, and prioritize guest and colleague well-being. Display excellent communication skills, welcoming guests and addressing their needs with empathy and understanding.
Develop positive working relationships with colleagues, supporting the team to achieve common goals. Stay up-to-date on quality assurance expectations and maintain accurate records of tasks and activities.
At Marriott International, we value diversity and create an inclusive environment. We are committed to equal opportunities and non-discrimination.
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Hotel Reservation Clerk
4 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a skilled and detail-oriented Hotel Reservation Clerk to join our team at Marriott International. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key ResponsibilitiesProcess reservation requests, changes, and...
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Hotel Reservation Clerk
4 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a skilled Hotel Reservation Clerk to join our team at Marriott International. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess reservation requests, changes, and cancellations in a timely and...
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Hotel Reservation Specialist
2 weeks ago
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Reservations Coordinator
1 week ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a skilled Reservations Coordinator to join our team at Marriott International. As a key member of our hotel services department, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Main Responsibilities:Identify guest reservation needs and determine appropriate...
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Reservation Coordinator
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Yantai, Shandong, China Marriott International Full timeJob Summary\We are seeking a detail-oriented and customer-focused Reservation Coordinator to join our team at Marriott International. This role is responsible for processing all reservation requests, changes, and cancellations in a timely and accurate manner.\About the Role\The ideal candidate will have excellent communication skills, both written and...
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Reservations Coordinator
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Yantai, Shandong, China Marriott International Full timePosition Summary The Reservations Coordinator is responsible for processing all reservation requests, changes, and cancellations received through various channels. This role involves identifying guest needs, determining suitable room types, and verifying availability. The Coordinator must explain hotel policies, including guarantees, special rates, and...
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Clerk-Reservations预定文员 - Reservation Coordinator
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Yantai, Shandong, China Marriott International Full timeJob Summary The Reservation Coordinator is responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail. This includes identifying guest reservation needs, determining the appropriate room type, verifying availability, and explaining guarantee and cancellation policies. Main Responsibilities Process...
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Reservations Coordinator
2 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a skilled Reservations Coordinator to join our team at Marriott International. In this role, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key Responsibilities:Identify guest reservation needs and determine appropriate room typeVerify availability of room...
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Reservation Coordinator
1 week ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a highly skilled Reservation Coordinator to join our team at Marriott International.About the JobThe Reservation Coordinator will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail. They will identify guest reservation needs and determine appropriate room types,...
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Hotel Front Desk Manager Assistant
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Front Desk Supervisor Team Lead
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Clerk-Reservations预定文员
6 months ago
Yantai, China Marriott International Full timePOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...