Operational Performance Enhancement Specialist

3 weeks ago

Shanghai, Shanghai, China Inter IKEA Group Full time

As a key member of our team, you will play a vital role in optimizing the operational performance of our Service Providers. This challenging position requires an individual with excellent analytical and problem-solving skills, as well as the ability to work effectively in a collaborative environment.

Job Summary

We are seeking a highly motivated Operational Performance Enhancement Specialist to join our team at Inter IKEA Group. In this role, you will be responsible for securing optimal usage of agreed capacity vs. planned/needed capacity, actively working with capacity forecasting, identifying constraints, and finding optimal solutions that lead to securing needed capacity at lowest total cost.

The ideal candidate will have previous experience in the Logistics or Supply Chain organization of an international organization, with a strong understanding of specific aspects related to transportation and warehousing, as well as the main factors impacting operational performance.

You will also be proficient in working with Excel, including performing analysis and putting together reports, and able to communicate fluently in English, both verbally and in writing.

Key Responsibilities
  • Secure operational performance of the service provider (as defined by relevant KPIs, in relation to capacity, precision, qualitative parameters, claims, safety, etc.)
  • Together with the service providers and relevant internal stakeholders, secure optimal usage of agreed capacity vs. planned/needed capacity. Actively work with capacity forecasting, identify constraints and find optimal solutions which lead to securing needed capacity at lowest total cost.
  • Support tenders & RFQs; contribute with local operational and market knowledge (e.g. safety standards), and details of service providers performance and operational capabilities
  • In close cooperation with relevant functions, implement new set-ups
  • Contribute to development of working methods and other steering documents
  • Secure and share needed industry competence with all relevant function
  • Monitor and secure execution of signed contracts and agreed terms & conditions. Perform compliance/spot checks at service providers to verify compliance with given parameters, such as quality of equipment, safety and security, etc.
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per year, depending on qualifications and experience. Our company culture values creativity, collaboration, and continuous learning, and we provide opportunities for professional growth and development.

Our benefits package includes comprehensive health insurance, retirement savings plan, and generous paid time off. If you are passionate about logistics and supply chain management, and are looking for a challenging and rewarding career opportunity, please submit your application online.

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