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Customer Support Engineer

2 months ago


Wuxi, Jiangsu, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

About the Role

We are seeking a highly skilled Customer Support Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers in Wuxi.

Key Responsibilities

• Provide technical support and assistance to customers via phone, email, or other communication channels

• Troubleshoot and resolve customer issues in a timely and efficient manner

• Collaborate with internal teams to resolve complex customer issues

Requirements

• Master's Level Degree or equivalent work experience

• Bachelor's Level Degree or equivalent work experience with 1 year of experience