Senior Operations Manager, Amazon Business B2B

2 weeks ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

About the Role

We are seeking an experienced and talented Senior Operations Manager to lead the B2B Program Management team at Amazon Business. As a key member of our China team, you will be responsible for driving complex initiatives and product launches to improve China seller experience and accelerate China business growth.

Key Responsibilities

  • Manage a high-performing team to handle large, complex, and strategic mid-to-long term planning and initiatives to improve China seller experience and accelerate China business growth.
  • Establish a holistic mechanism to cooperate with customers and influence global senior leadership to drive scalable solutions and make measurable business impact.
  • Closely work with worldwide Amazon Business product senior leaders, Asia Global Selling PMO leadership, and China business teams to prioritize and allocate resources based on data-driven metrics.
  • Define and shape the strategy for Amazon Business products/programs to achieve business goals and make high judgmental calls and quality trade-offs in business and product strategy.
  • Write and drive complex annual planning documents to review with worldwide senior leadership.

Requirements

  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
  • Minimum 5 years' experience working in program management, sales excellence, operation, or business management role.
  • Strong written and verbal communication skills in both English and Chinese, with a track record of presenting to senior management.
  • Strong analytical and quantitative skills with professional experience with Excel/SQL; ability to handle data and metrics to back up assumptions, develop tools, and evaluate outcomes.

Preferred Qualifications

  • MBA or Master's degree in relevant fields.
  • Proficiency in statistical analysis tools.
  • Experience with e-commerce, tech / Internet, or in-house / strategy consultant.

About Amazon Business

Amazon Business is a key initiative to achieve our vision to offer customers the Earth's largest selection around the world. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide.



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