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Global Account Growth Specialist

2 months ago

Shanghai, Shanghai, China UPS Full time

Job Overview

This position generates new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans by meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of products and services including; Freight, Package, Forwarding, and Distribution. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation. This position obtains knowledge about customers' competitors to consult customers on UPS solutions that support their market competitiveness.

Key Responsibilities:

  • Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and the customer.
  • Maintains and monitors customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
  • Utilizes business information and analysis reporting tools to assess account performance analysis.
  • Monitors and tracks competitors to gain competitive intelligence to be used in engaging prospects and customers.

Building Customer Relationships

  • Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
  • Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

Requirements:

  • Minimum Bachelor's Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master's Degree or MBA will be a plus.
  • Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage.
  • Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred.
  • Familiar with ISO certification knowledge (especially ISO 13485:2003).
  • Proven track record of increasing sales against plan objectives in previous assignments.
  • Business related travel will be required.

Employee Type:

Permanent

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