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TS&D Specialist
2 months ago
Job Overview
Allnex invites you to contribute to our team as a Technical Service and Development Specialist in Shanghai, China. As an expert in Technical Service and Development, you will deliver sustainable new product application and development projects while working with cross-functional teams to meet regional and global customer and business needs on schedule and effectively. You will also contribute technical skills to help build specialized application technology for our product range.
Key Responsibilities
- Provide ongoing technical support to existing and potential customers, striking a balance between effort and value offered.
- Support business growth through the establishment of new applications and the enhancement of existing products, ensuring intellectual property is protected.
- Act as a role model to our R&D colleagues.
- Develop and maintain market segment and customer account expertise in your area of specialization.
- Contribute to the delivery of the sales budget and achieve positive outcomes for the product line.
- Collaborate with Sales and Marketing teams in the development of business growth plans and the execution of those plans.
- Promote Allnex's technological expertise, products, and new innovations to our customers.
- Maintain extensive technical understanding of customer application methodologies.
- Represent Allnex in forums and conferences within your unique area of application expertise and knowledge.
Required Skills and Experience
- 5 years and above of experience in the coating technologies/industry.
- In-depth knowledge and hands-on experience with formulation, applications, and raw materials for coatings.
- Experience in customer support.
- Ability to make technical presentations in conferences, product presentations, and training to customers.
- Continuous development of technical skills and knowledge within areas of responsibility.
- Excellent communication and presentation skills.
- Strong results orientation.
- Ability to multitask to balance work on lab projects and customer travel.
Qualifications
- Bachelor's/Master's Degree in Chemistry, other scientific disciplines, and/or equivalent technical experience may be considered.