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Business Operations Enablement Specialist
2 months ago
We are seeking an experienced Business Operations Enablement professional to drive the development and readiness of our business operations for service initiation and evolution. This role requires identifying gaps, developing programs, and executing against our business strategic priorities.
Key Responsibilities- Perform detailed needs assessments in coordination with Seller Operations, Sales, Product, Marketing, and Engineering teams.
- Create, develop, manage, and lead the successful execution of cross-functional enablement programs in conjunction with program or product teams and stakeholders.
- Develop and maintain an effective governance process and measurements focused on providing insights on performance and impact on readiness and program effectiveness.
- 3+ years of working cross-functionally with tech and non-tech teams experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Experience defining program requirements and using data and metrics to determine improvements.
- Experience in supply chain or freight forwarding experience and service enablement role with increasing influence and responsibility.
- Systematic thinker that can take broad visions and concepts and develop structured plans, actions, and measurable metrics and then execute those plans.
- Good communications skills including, presenting, editing, and writing as well as accuracy and attention to detail required.
- 3+ years of driving end-to-end delivery, and communicating results to senior leadership experience.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
