Business Performance and Contract Management Professional

4 weeks ago

Beijing, Beijing, China World Economic Forum Full time
Business Performance and Contract Management Specialist

The World Economic Forum is seeking a highly skilled Business Performance and Contract Management Specialist to join our team in China. As a key member of our Business Performance and Contract Management team, you will play a critical role in providing efficient and accurate day-to-day business administration and on-the-ground support to our Business Engagement team throughout the entire contract lifecycle.

Key Responsibilities:
  • Manage contracts in their entirety, from creation to termination, in close collaboration with Legal and Finance.
  • Assist companies in joining the Forum by providing necessary information and support in close collaboration with Legal and Finance.
  • Ensure full compliance with internal policies and procedures.
  • Document business processes and maintain materials up to date.
Business Performance:
  • Oversee and track business performance for relevant internal teams by extracting data from dashboards and conducting data analysis, including OKRs.
  • Provide regular business performance updates to relevant internal teams.
  • Offer regular updates for the Business Engagement team regarding contract renewal, contract pipeline progress, unpaid bills, and other useful information.
Other Related Duties:
  • Serve as the liaison in China for matters concerning an internal decision-making board.
  • Follow up with the business engagement team to ensure overdue invoices are resolved in a proactive manner.
  • Participate in meetings with Information Technology for continuous improvement.
  • Provide other related support within the wider Business Strategy and Services team.
Requirements:
  • Master's Degree or equivalent in business administration, economics, management, or a related field.
  • 3 to 5 years of relevant working experience.
  • Experience in sales operations or order/contract management preferred.
  • Experience in working at multinational corporations or international organizations preferred.
Preferred Skills:
  • Knowledge of Salesforce is a strong asset.
  • Customer-oriented with good communication skills and keen attention to detail.
  • Sound business judgment.
  • Strong problem solver with the ability to handle priorities, complex, and ambiguous cases.
  • Comfortable collaborating with cross-functional teams both on-site and remotely.
  • Great presentation skills.
  • Robust Excel, data analytics, and statistical skills.
  • Fluency in English and Mandarin is a must.
Why Work at the World Economic Forum:

The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change.

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