Contract Renewal Specialist

4 weeks ago

Beijing, Beijing, China Reed Elsevier Information Technology (Beijing) Co. Ltd. Company Full time
{"title": "Contract Renewal Specialist", "subtitle": "Work with cross-functional teams to finalize subscription contracts and manage customer relationships.", "content": "

About the Role

As a Contract Renewal Specialist, you will work closely with cross-functional teams to finalize subscription contracts and manage customer relationships. Your primary responsibility will be to ensure timely completion of renewals and work with customers to validate purchase history, usage statistics, and identify opportunities to maximize the value of their content subscription.

Responsibilities:

  • Point of contact for sales for proposal creations and pricing simulations for new sales.
  • Point of contact for customers in everything related to their contracts with Elsevier and their renewal of contract terms.
  • Work with customers to validate purchase history, usage statistics, and identify opportunities to maximize the value of their content subscription.
  • Lead discussions and coordinate efforts with cross-functional teams to construct complex contracts for our largest deals.
  • Establish an in-depth understanding of our business models, contracting terms, and our products, and execute processing in CRM when required.
  • Work in close collaboration with sales teams to build plans to achieve our renewal targets.

Requirements:

  • Bachelor's degree or equivalent with a minimum of 5 years of sales process support function.
  • Fluent in Korean and Chinese, and business-level English.
  • Strong communication and collaboration skills required.
  • A self-starter who anticipates business needs.
  • Strong organizational abilities and analytical skills.
  • Experienced with Microsoft Office productivity suite, especially Excel.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer

  • Medical and Life Insurance: Coverage for Medical and life risk.
  • Long-Service Award: Recognition for loyalty and dedication.
  • Marriage and New Baby Gifts: Celebratory tokens for special life events.
  • Festivals and Birthday Gifts: Spreading joy on occasions that matter.
  • Annual Medical Check-up: Prioritizing employee well-being through regular health check-ups.
  • Flexible Benefits via CIIC Platform: Personalized benefits accessible through a user-friendly platform.
  • Paid Time Off: Annual Leave, Flex Family Care Leave, Birthday Leave, Marriage Leave, Compassionate Leave, Medical and Hospitalization Leave, Examination Leave Gazetted Public Holiday
  • Family Care leave (Maternity/Paternity Leave and Adoption Leave)
", "lang_code": "en-US"}

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