Employee Experience Manager
1 week ago
We are seeking a highly skilled HR Business Partner to join our team at Amazon (China) Holding Company Limited. As an HR Business Partner, you will play a critical role in driving business outcomes through strategic HR initiatives and programs.
Key Responsibilities- Performance Management
- Develop and implement performance management processes to drive business results and improve employee engagement.
- Provide expert guidance and support to managers to ensure fair and effective employee performance management.
- Analyze data and trends to identify areas for improvement and develop strategies to address them.
- Compensation Management
- Provide advice on compensation-related queries and work with Compensation Consultants to ensure fair and competitive compensation practices.
- Employee Relations
- Maintain a fair and consistent approach to employee relations, including conducting investigations and disciplinaries as needed.
- Policies and Practices
- Review and consult on local policies and processes to ensure they are fit for purpose and compliant with relevant laws and regulations.
- Consult with managers on people-related matters that require in-depth knowledge of policies, procedures, and local legislation.
- Talent Management
- Coach, train, and guide managers during the annual talent management process to drive business outcomes and improve employee engagement.
- Support managers and employees in identifying training opportunities to develop functional and managerial skills.
- 5+ years of experience in an HR position or role with knowledge in human resource management, including employee relations, change management, and team development.
- Bachelor's degree or equivalent postsecondary degree required.
- Demonstrated experience supporting employee populations in large organizations.
- Proven ability to diagnose problems and drive appropriate solutions with self-initiative.
- Strong listening skills and ability to relate to, influence, and coach employees of all levels in the organization.
- Fluent English communication and writing skills.
- Excellent written and verbal communication skills.
- High-quality document and report preparation skills.
- Resilient and able to thrive in a fast-paced, entrepreneurial environment with a high level of energy.
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Regional People Experience Manager
1 month ago
Beijing, Beijing, China HSBC Full timeWealth and Personal Banking (WPB)Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillions in assets.Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...
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Regional People Experience Manager
2 weeks ago
Beijing, Beijing, China HSBC Full timeWealth and Personal Banking (WPB)Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillions in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...
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Regional People Experience Manager
4 weeks ago
Beijing, Beijing, China HSBC Full timeWealth and Personal Banking (WPB)Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillions in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...
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**Consumer Care Manager
1 month ago
Beijing, Beijing, China Coloplast Full timeJob Summary / PurposeWe are seeking a highly skilled Consumer Care Manager to lead our customer care team in providing personalized services to clients through our Tmall sales channel. The successful candidate will be responsible for enhancing client awareness and product experience, driving business indicators, and retaining clients.Key...
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Guest Experience Manager
1 month ago
Beijing, Beijing, China Four Seasons Hotels and Resorts Full timeAbout the RoleThe Four Seasons Hotel Beijing is seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Manager. As a key member of our hotel team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience during their stay.Key ResponsibilitiesActively solicit...
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Guest Experience Manager
2 weeks ago
Beijing, Beijing, China Four Seasons Hotels and Resorts Full timeAbout the RoleWe are seeking a highly motivated and experienced Guest Experience Manager to join our team at Four Seasons Hotel Beijing. As a key member of our hospitality team, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.Key ResponsibilitiesActively solicit feedback from guests and work with...
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SAP Internship Experience Program
4 weeks ago
Beijing, Beijing, China SAP Full timeAbout the SAP Internship Experience ProgramWe're excited to offer a unique opportunity for university students to gain hands-on experience in a global, paid internship program. As a SAP Intern, you'll work on real-world projects, collaborate with cross-functional teams, and develop valuable skills in a dynamic and innovative environment.Key...
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Delegate Experience Coordinator
1 month ago
Beijing, Beijing, China Western Academy of Beijing Full timeJob DescriptionJob Title: Delegate Experience CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Delegate Experience Coordinator to support the #FOEN25 Conference and WAB 30th Anniversary celebrations. The successful candidate will be responsible for managing delegate and speaker queries, coordinating with the Communications...
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Delegate Experience Coordinator
2 weeks ago
Beijing, Beijing, China Western Academy of Beijing Full timeJob Title: Delegate Experience CoordinatorWe are seeking a highly organized and detail-oriented Delegate Experience Coordinator to support the #FOEN25 Conference and WAB 30th Anniversary celebrations.About the RoleThe Delegate Experience Coordinator will be responsible for managing delegate and speaker queries, providing administrative support, and working...
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Patient Experience Strategist
2 weeks ago
Beijing, Beijing, China Pfizer Full timePatient Experience PartnerPosition Overview:Pfizer is seeking a highly skilled Patient Experience Partner to lead the development and implementation of innovative solutions to improve patient journey experience. This role will be responsible for collaborating with cross-functional teams to design and execute programs that meet the needs of patients and...
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HMI AD Experience Function Owner
2 weeks ago
Beijing, Beijing, China Mercedes-Benz Full timeJob Title: HMI AD Experience Function OwnerWe are seeking an experienced expert to drive our China-specific development for providing the best AD experience to our customers.Responsibilities:Ensure future competitiveness of the Mercedes-Benz Chinese AD system by creating new product ideas.Collaborate closely with other function owners to integrate developed...
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HMI AD Experience Function Owner
3 days ago
Beijing, Beijing, China Mercedes-Benz Full timeJob Title: HMI AD Experience Function OwnerWe are seeking an experienced expert to drive our China-specific development for providing the best AD experience to our customers.Responsibilities:Ensure future competitiveness of the Mercedes-Benz Chinese AD system by creating new product ideas.Develop the interaction with and information to our customers to...
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Customer Experience Specialist
4 weeks ago
Beijing, Beijing, China Ikea Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at IKEA. As a key member of our team, you will be responsible for creating and implementing customer experience programs that enhance the customer journey for each customer group.Key ResponsibilitiesCo-create the Customer Experience Program for the Meeting Place by...
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Customer Experience Specialist
3 weeks ago
Beijing, Beijing, China Ikea Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at IKEA. As a key member of our team, you will be responsible for creating and implementing customer experience programs that enhance the customer journey for each customer group.Key ResponsibilitiesCo-create the Customer Experience Program for the Meeting Place by...
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Patient Experience Strategist
1 month ago
Beijing, Beijing, China Pfizer Full timeJob Summary:Pfizer is seeking a highly skilled and experienced professional to lead the development and implementation of innovative nursing programs that improve patient journey experiences. As a Patient Experience Strategist, you will be responsible for designing and executing solutions that meet the needs of patients, healthcare providers, and...
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Customer Experience Specialist
3 weeks ago
Beijing, Beijing, China Ipsos Full timeMain Job Responsibilities:Key Responsibilities:Develop actionable recommendations for reports and proposals independently.Deliver presentations to clients with guidance from the manager.Oversee daily project management tasks.Lead project teams to provide professional and precise services.Guide researchers in report preparation.Ensure project costing is...
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Customer Experience Specialist
3 days ago
Beijing, Beijing, China Ipsos Full timeMain Job Responsibilities:Develop actionable recommendations for reports and proposals, working independently to drive results.Deliver presentations to clients, guided by manager input to ensure effective communication.Oversee daily project management, ensuring timely and efficient project delivery.Lead project teams to provide exceptional, all-around...
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Customer Experience Specialist
1 week ago
Beijing, Beijing, China Ipsos Full timeMain Job Responsibilities:Develop actionable recommendations for reports and proposals, working independently to drive results.Key Responsibilities:Prepare comprehensive reports and proposals with data-driven insights.Deliver presentations to clients, leveraging guidance from management to ensure success.Oversee daily project management, ensuring timely...
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Learning Experience Designer, WWFE
2 weeks ago
Beijing, Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full timeAbout the RoleWe are seeking a highly motivated and experienced Sr. Product Manager to join our Enablement & Learning team in Greater China. As a key member of our team, you will be responsible for defining and launching enabling platforms and knowledge products that meet local needs.Key ResponsibilitiesLand enabling platforms and knowledge products to...
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HMI AD Experience Function Owner
1 month ago
Beijing, Beijing, China Mercedes-Benz Full timeJob Summary:We are seeking an experienced expert to drive the development of our Autonomous Driving customer experience for Mercedes-Benz cars in China. As a functional owner in the AD Experience product team, you will be responsible for the end-to-end development of our product, ensuring timely and high-quality delivery of our internal and external...