Current jobs related to Customer Experience Specialist - Beijing, Beijing - Ipsos
-
Customer Experience Specialist
2 weeks ago
Beijing, Beijing, China DBS Bank Full timeCustomer Experience SpecialistAs a Customer Experience Specialist at DBS Bank, you will contribute to the development and implementation of customer experience programs that drive business growth and customer satisfaction. Your role will involve working closely with stakeholders to identify and address customer pain points, and developing strategies to...
-
Customer Experience Specialist
2 weeks ago
Beijing, Beijing, China Ikea Full timeAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at IKEA. As a key member of our team, you will be responsible for creating and implementing customer experience programs that enhance the customer journey for each customer group.Key ResponsibilitiesCo-create the Customer Experience Program for the Meeting Place by...
-
Customer Experience Specialist
4 weeks ago
Beijing, Beijing, China Ikea Full timeJob SummaryAs a Customer Experience Specialist at IKEA, you will be responsible for co-creating the Customer Experience Program for the Meeting Place. This involves providing solutions that enhance the Customer Journey for each customer group, securing efficient communication with customers, and executing on assigned tasks that contribute to strategic...
-
Customer Experience Specialist
4 weeks ago
Beijing, Beijing, China Ipsos Full timeMain Job Responsibilities:Develop actionable recommendations for reports and proposals, working independently.Present to clients with guidance from a manager.Manage daily projects, taking full responsibility.Lead project teams to deliver professional and precise services.Guide researchers in report preparation.Oversee project costing to achieve...
-
Customer Experience Strategist
3 days ago
Beijing, Beijing, China Ikea Full timeAre you passionate about creating exceptional customer experiences?About this roleWe are seeking a highly skilled Customer Experience Strategist to join our team at IKEA. As a key member of our team, you will play a crucial role in developing and implementing customer experience strategies that drive business growth and sustainability.Key...
-
Customer Experience Director
5 days ago
Beijing, Beijing, China Novo Nordisk Full timeAt Novo Nordisk, we are committed to creating an inclusive culture that celebrates diversity.We strive to be the best company for the world and recognize that talented employees with diverse perspectives are essential to our success.Job Overview: As a Customer Service Manager, you will play a crucial role in delivering exceptional customer experiences and...
-
Customer Support and Growth Specialist
2 weeks ago
Beijing, Beijing, China AppsFlyer Full timeCustomer Support and Growth SpecialistAre you passionate about delivering exceptional customer experiences and driving revenue growth? As a Customer Support and Growth Specialist at AppsFlyer, you will be responsible for providing top-notch support to our customers on all levels, from technical to business and product. You will work closely with our...
-
Customer Service Specialist
4 weeks ago
Beijing, Beijing, China Thermo Fisher Scientific Full timeAs a Customer Service Specialist at Thermo Fisher Scientific, you will be responsible for ensuring compliance with our booking policy by verifying contract information from the sales team. You will also input all orders accurately and in a timely manner into SAP, manage and process orders to ensure timely revenue recognition and prompt closure of orders,...
-
Customer Service Specialist
1 month ago
Beijing, Beijing, China AIA Full timeAbout AIAAIA is committed to creating a healthier, more sustainable future for everyone.About the RoleAs a Customer Service Specialist, you will be responsible for providing exceptional service to customers, addressing their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide product and service information...
-
Customer Support Specialist
3 days ago
Beijing, Beijing, China Applied Materials Full timeJob SummaryWe are seeking a Customer Support Specialist to join our team at Applied Materials. As a Customer Support Specialist, you will be responsible for providing technical support to customers and ensuring that their issues are resolved in a timely and efficient manner. About the RoleThe ideal candidate will have a strong understanding of customer...
-
Customer Experience Ambassador
2 days ago
Beijing, Beijing, China Four Seasons Hotels and Resorts Full timeWe are seeking a highly skilled Guest Experience Manager to join our team at Four Seasons Hotel Beijing. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for ensuring that every guest has a memorable and enjoyable stay.Company OverviewFour Seasons Hotel Beijing is part of the world-renowned Four...
-
Beijing, Beijing, China Amazon Joyo Co., Ltd. Full timeJob DescriptionWe are seeking a highly experienced and skilled Customer Experience Improvement Program Manager to join our Amazon Joyo Co., Ltd. team in China.Company OverviewAmazon Joyo Co., Ltd. is a leading online retailer that operates globally, offering a wide range of products to its customers. Our mission is to provide an exceptional customer...
-
Highly Skilled Customer Support Specialist
2 weeks ago
Beijing, Beijing, China ASML Full timeAbout the JobASML is a leading company in the semiconductor industry, and we are currently seeking a highly skilled customer support specialist to join our team in Beijing.Key ResponsibilitiesThe successful candidate will be responsible for providing technical support to our customers, including installation, qualification, repair, and maintenance of ASML...
-
Digital Success Specialist, Asia
4 weeks ago
Beijing, Beijing, China World Economic Forum Full timeDigital Success Specialist, AsiaThe World Economic Forum is seeking a Digital Success Specialist for Asia to enhance the digital experience for constituents in the region.This role will be responsible for providing day-to-day support on core digital products to internal and external users, collaborating with the Digital Success team in Geneva and New...
-
Beijing, Beijing, China HSBC Full timeWealth and Personal Banking OpportunitiesHSBC Wealth and Personal Banking is a global business that combines Retail Banking and Wealth Management, providing a global wealth management service with assets worth trillions. Our dedicated team serves millions of customers worldwide, offering a range of personal banking products and services, including bank...
-
Beijing, Beijing, China Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Order Management Specialist to join our team at Thermo Fisher Scientific. This role is responsible for ensuring compliance with booking policies, managing orders, and providing excellent customer service.
-
Customer Service Representative
1 month ago
Beijing, Beijing, China DSV Full timeJob Type: Full-timeAs a Customer Service Specialist with DSV, you will be responsible for providing exceptional customer service to our clients in the Transportation Solutions North Central China region.About DSV: DSV is a global transport and logistics company that offers a wide range of services to meet the needs of our clients.
-
Regional Customer Service Representative
4 weeks ago
Beijing, Beijing, China Siemens Energy Full timeJob SummaryAs a Regional Customer Service Representative - Spare Parts Specialist at Siemens Energy, you will be part of our spares parts department, supporting the Product Competence Centers (PCC's) for Compression. Your role will involve preparing spare parts offers on behalf of PCC's, coordinating with regional SCM and Marketing department, and analyzing...
-
Retail Sales Associate
3 days ago
Beijing, Beijing, China H&M Group Full timeTransforming Fashion, Transforming YouCOS is more than just a clothing brand; we're on a mission to revolutionize the future of fashion.We're seeking a skilled Retail Sales Associate to join our talented team in Beijing, China. This part-time role involves working 20 hours per week, including shifts at weekends and evenings.About the RoleIn this dynamic...
-
Customer Service Representative I
4 weeks ago
Beijing, Beijing, China Pinkerton Full timeJob Summary:The Global Security Access Management Specialist, assigned to one of Pinkerton's largest global clients, works directly with internal and external customers either in person or via email correspondence. The specialist manages access control requests and directs to the appropriate groups/businesses/individuals for resolution, facilitates effective...
Customer Experience Specialist
1 month ago
Main Job Responsibilities:
Develop actionable recommendations for reports and proposals, working independently to drive results.
Deliver presentations to clients, guided by manager input to ensure effective communication.
Oversee daily project management, ensuring timely and efficient project delivery.
Lead project teams to provide exceptional, all-around service, meeting client expectations.
Guide researchers in report preparation, fostering collaboration and expertise.
Monitor project costing to maintain competitiveness and cost-effectiveness.
Support manager in business development initiatives, driving growth and expansion.