Business Process Management Lead
4 days ago
Roche is seeking a highly skilled Business Process Management Lead to optimize RDSL business process management, including support for global/region BPM projects, setting up RDSL process frameworks, and ensuring business processes have appropriate risk control.
Main Responsibilities- Set up RDSL process frameworks and DoA structures
- Review business process flows and DoA periodically and make recommendations for improvement
- Lead End-to-End Process Optimization and collaborate with BA, IT, and other related departments
- Lead SOP review across functional departments and implement best practices
- Provide professional insight into RDSL process harmonization, standardization, and simplification, considering global and regional process trends
- Optimize SOP processes and assist in drafting process flows and making recommendations for improvement
- Support new process design with stakeholders as new business modes and company strategy requirements
- Provide training in SOP process drafting and documentation for new business projects/cases for BA and other supporting functions
- Support global and regional BPM initiatives and projects
- Timely organize BPM-related training for RDSL local staff
- Bachelor's degree in Accounting, Finance, Commercial, or IT-related field
- Excellent written and verbal communication skills in English and Mandarin
- Project management skills
- Cross-functional leadership experience
- Ability to handle sensitive/complex matters in a confidential/professional manner
- Strong data analysis and technical skills
- Proficient MS Office skills
- At least 12 years of relevant experience in public accounting/finance/IT or project management, with experience in multinational companies
- Demonstrate Roche values of Integrity, Courage, and Passion
- Follow Roche Operating Principles
- Equip with core skillsets required by this role
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