Guest Relations Intern
1 month ago
Engage in daily operations under the guidance of the department supervisor, ensuring exceptional service delivery to each patron while tailoring experiences to individual preferences.
KEY RESPONSIBILITIES1. Possess comprehensive knowledge of the menu offerings, culinary preparations, and related details to suggest a diverse range of food and drink options to patrons.
2. Welcome guests warmly, assist with their belongings, and introduce oneself courteously.
3. Address guest needs effectively, providing alternative solutions when necessary.
4. Maintain cleanliness and readiness of all service equipment and facilities to ensure a seamless customer experience at all times.
5. Uphold a constructive work demeanor, excel in assigned tasks, proactively resolve issues, and communicate effectively with both guests and team members consistently.
REQUIRED QUALIFICATIONS1. Proficient in English and Chinese.
2. Enjoy engaging with individuals.
3. Strong enthusiasm for the hospitality sector.
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