Applications Specialist
4 weeks ago
The Role
We are seeking a highly skilled Clinical Diagnostics Expert to join our team at Roche. As a key member of our support team, you will play a critical role in ensuring the successful implementation and maintenance of our diagnostic solutions.
Main Responsibilities
- Provide comprehensive training to end-users on the operation and maintenance of our instruments.
- Solve complex application and product problems in a timely and effective manner.
- Develop and deliver technical training programs for sales, engineers, and distributors.
- Maintain and update product information to ensure accuracy and consistency.
- Build strong relationships with clients through regular visits and promote value-based management strategies.
- Collaborate with the service engineer and sales team to support sales efforts and drive business growth.
- Coordinate instrument installations and customer evaluations.
- Assist customers in interpreting test results and provide expert guidance.
Requirements
- Bachelor's degree in Clinical Diagnostics or a related field.
- Excellent presentation, analytical, and training skills.
- Personal computer knowledge and experience in hospital diagnostics laboratory or similar industry experience.
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