Customer Support Specialist

About the JobAre you a skilled professional looking for a challenging role in customer support? We are seeking a Technical Field Support Specialist to join our team at Airbus (China) Enterprise Management and Services Co. Limited.

Job OverviewAirbus is seeking a highly skilled Digital Solution Management Specialist to join our team.This role is responsible for promoting the Skywise platform and driving customer adoption by deploying and supporting Skywise Core services.The successful candidate will possess a deep understanding of both airline business operations and big data...

Job Description:This is a senior electronics specialist position available at Eltra Beijing Outuo Technology Co., Ltd. where we manufacture high-quality electronic products.The successful candidate will be responsible for inspecting repairable units from customers, recording and reporting any discrepancies found.In addition to this, the engineer will be...

A challenging role as Airbus Flight Operations and Training Specialist is now available. If you are passionate about flight operations and training, this could be your ideal opportunity.**Company Overview:**Airbus (China) Enterprise Management and Services Co.Limited is a leading company in the field of aviation. Our mission is to provide innovative...

JOB DESCRIPTION You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. Your role You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers...

Position Overview We are hiring a Product Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. This is a hybrid position out of our Beijing office. Reporting to the manager of Product Support, you will use your expert troubleshooting experience interpreting and responding...

About the RoleWe are seeking a highly skilled Airline Marketing Specialist to join our team at Airbus (China) Enterprise Management and Services Co.Limited. This is a permanent position that requires a strong understanding of customer strategy, fleet planning, network, and operation.ResponsibilitiesAnalyze customer data to understand their needs and...

Job Description:Airbus Beijing Engineering Centre Company Limited is seeking an experienced Aviation Systems Integration Specialist to join our team. As a key member of our engineering team, you will be responsible for developing aircraft retrofit design in avionics and airframe systems.Main ResponsibilitiesYou will work closely with the Design Manager to...

Key ResponsibilitiesCustomer Strategy and AnalysisDeep Customer UnderstandingCollect and analyze key information about customer strategy, fleet planning, network and operation.Identify areas of impact on customer decision making.Marketing Strategy and InnovationDevelop innovative ways to present analysis for operational and economic feasibility.Highlight...

Job Description: Responsibilities: Perform ‘Greet and Meet’ activities (attendance of flight transits) at Entry Into Service (EIS) of a new A/C type within a customer. Transfer technical know-how to Line Maintenance.Assist the airline with technical inquiries by identifying, analyzing, and proposing solutions to problems or asking for specific support...

Job Description: ResponsibilitiesDeeply understand customer’s strategy, fleet planning, network and operation.Collect and deeply analyze information about key themes/subjects that directly or potentially impactcustomer’s decision making.Innovate ways to tailor and present analysis that display operational and economic feasibility andcompetitive...

Job OverviewThis role involves working as a key member of the accounting team at Airbus (China) Enterprise Management and Services Co. Limited. As an Accountant, you will be responsible for ensuring the financial statements comply with IFRS, PRC GAAP, and HK GAAP.Key ResponsibilitiesStrategic activities: Implement GAAP changes under the guidance of...

JOB DESCRIPTION You will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence. Your Role Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions...

Job Description: A. AccountabilitiesAirbus is offering self services access (known as Skywise Core) for our customers throughSkywise platform.Our airlines customers have access to services with the following functionalities:• Data Hosting: some hosting capabilities on Skywise with a high level of securityscalability, and high networking experience.• Data...

Job DescriptionYou will be part of our Customer Excellence team, playing a key role in delivering exceptional customer and operational experiences.Your primary objective will be to oversee the transportation of all orders, ensuring high levels of customer satisfaction while maximizing order profitability.Your responsibilities will include:Making arrangements...

About the RoleWe are seeking a highly skilled and experienced Digital Solution Management professional to join our team at Airbus. As a key member of our Digital Solutions Deployment & Support department, you will be responsible for the global coordination of all partners delivering the Skywise Core & Skywise Premium Services.This exciting opportunity offers...

Job OverviewWe are seeking an experienced Technical Supply Solutions Manager to join our team in China. As a key member of our Customer Care Centre Operations, you will be responsible for managing the supply engineering activities in the region and providing technical expertise to support customer needs.

Job Summary:The Service and Sales Specialist is an entry-level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross-sell opportunities.Key...

Key Responsibilities:Repair Instruction Development:Develop repair instructions in accordance with certification and airworthiness requirements.Technical Support:Provide technical support to airline customers and MROs.Cooperation:Collaborate with design offices and other teams to deliver solutions.

Job DescriptionYou will be part of our Sea Logistics team, adding your leadership expertise and skills to the delivery of growth and customer base.Your role will involve steering and leveraging the capabilities of your direct team, sales channels, and our network by focusing on customer engagement, satisfaction, and reactivation of customers through high...