Senior Store Operations Manager

1 month ago


Kunming, Yunnan, China Burberry Limited Full time
Job Overview

We are seeking a highly skilled Senior Store Operations Manager to join our team at Burberry Limited. The ideal candidate will have 1-2 years of management experience and excellent organizational skills.

Key Responsibilities
  • Support the Store Manager in maintaining store operations, ensuring compliance with company procedures and minimizing losses.
  • Effectively manage stockroom operations, maximizing productivity and minimizing stock loss.
  • Lead the stockroom team, including talent acquisition, development, and nurturing to drive store standards and client experience.
  • Manage aftersales processes, including alterations, repairs, and personalization to elevate the client experience.
  • Coordinate FOH replenishment of all stock and non-stock articles to support the client experience.
  • Collaborate with Retail Standards and Operations team on store issues such as deliveries, dispatches, uniforms, facilities & maintenance, procedures, and Health and Safety.
  • Support the Store Manager in managing Asset and Profit Protection to reduce shrinkage.
  • Ensure inventory control and collaboration with marketing, client engagement, merchandising, visual merchandising, facilities, or other departments.
  • Maintain high standards for cleaning, maintenance, and Health and Safety.
Requirements
  • Excellent organizational skills and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a busy team environment.
  • Flexible and adaptable to business needs.
  • Previous administration experience and cash handling experience.
  • Previous experience with SAP is desirable.
  • Proficient in Microsoft Office programs.
  • Passion for technology and ability to adapt to new technology.
Measures of Success
  • Accurate stock take results.
  • High levels of staff retention.
  • Accurate reporting.
Estimated Salary Range

+50,000 - +60,000 per annum, depending on location and experience.

Burberry is an Equal Opportunities Employer and treats all applications equally based on skills and experience.



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