Customer Engagement Applications Specialist
4 weeks ago
Job Summary
This role is responsible for providing technical support to customers in the field of customer engagement applications. The successful candidate will have a strong background in engineering and excellent communication skills.
Key Responsibilities
- Installation and maintenance of customer engagement applications
- Supporting customers with setup and troubleshooting of applications
- Collaborating with the ICOS division to introduce new applications and products
- Providing pre-sales support through demonstrations and evaluations
- Resolving logistical issues requiring technical expertise
Requirements
- University degree in engineering or equivalent
- Excellent oral and written communication skills
- Ability to travel up to 50% of the time
- Strong problem-solving capabilities and self-learning skills
- Able to work under pressure and handle challenging situations
Preferred Qualifications
- Working experience in the semiconductor industry
Education
- Master's degree and 0 years of related work experience
- Bachelor's degree and 2 years of related work experience
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