Customer Engagement Solutions Specialist

1 day ago


Shenzhen, Guangdong, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

Description

Responsibilities:

  • Deployment of new tools and technical upgrades, ensuring seamless integration and optimal performance.
  • Providing expert support for customers during the setup of inspection recipes, troubleshooting technical issues, and discussing new requirements with the ICOS division.
  • Introduction of new ICOS applications and products, and pre-sales support through customer demonstrations and evaluations.
  • Resolution of logistical issues requiring technical expertise.

Position Qualifications:

  • A university degree in Electrical or Mechanical Engineering, or equivalent level through working experience.
  • Excellent communication and problem-solving skills, with the ability to work under pressure and adapt to challenging situations.
  • Willingness to travel up to 50% of the time, and a strong emphasis on self-learning and professional growth.

Minimum Qualifications

A Master's level degree and 0 years of related work experience, or a Bachelor's level degree with 2 years of relevant work experience.



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