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Customer Engagement Specialist

2 months ago

Shenzhen, Guangdong, China TJ CHINA FREIGHT Full time
Key Responsibilities

1. Customer Development: Utilize client data for outreach through telemarketing and digital platforms to identify potential customers and fulfill their needs efficiently.

2. Client Management: After onboarding new clients, ensure ongoing communication and support, analyze client profiles, comprehend their requirements through discussions, provide quotes, and facilitate order fulfillment.

3. Direct Outreach: Perform in-person visits to enhance customer relationships and expedite order processing.

4. Sales Strategy: Create a personalized sales strategy, monitor client interactions and progress daily, and conduct weekly reviews to assess performance and plan future activities.

Qualifications

A bachelor's degree is preferred, with no specific major required. A vibrant and enthusiastic personality, along with a passion for life, is essential.