Customer Engagement Application Specialist
14 hours ago
At 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司, we're pushing the limits of nanotechnology to keep the digital revolution rolling. Our Measurement, Analytics and Control group (MACH) is looking for talented engineers to join our team.
Job SummaryWe're seeking a Customer Engagement Application Engineer to collaborate with our customers to innovate technologies and solutions that detect and control highly complex process variations. As a member of our MACH team, you'll work across functions to solve the most complex technical problems in the digital age.
Responsibilities- Respond to routine customer requests and provide technical support.
- Perform routine problem diagnosis and problem resolution for wafer characterization at customer site.
- Provide basic operational training to customers.
- Execute project with supervision from manager or project lead.
- Support preparation and demonstration of products to the customer base.
- Assist training activities of new engineers.
- Gather and feedback competitive information to region RPM and/or TD.
- Lead small projects and provide support during H2H, collaborations, beta projects, and gap analysis.
- Contribute to SW development for engagement projects with division.
- MS/BS with 1-3 years experience or equivalent combination of education and experience in engineering applications.
- Proficient in computer applications for data presentation and analysis.
- Ability to effectively convey ideas through oral and written communications.
- Proficient in the English language.
- Ability to multitask in a constantly changing work environment.
- Responsible working attitude and should be a team player.
- Good working knowledge of customer processing knowledge and various applications.
- IC Fab process development experience is a plus.
- Knowledge in defect detection, metrology, process control and yield management is a plus.
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Shenzhen, Guangdong, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob DescriptionAs a Customer Engagement Applications Engineer at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司, you will be responsible for providing technical support to customers, installing new tools and machine upgrades, and following up on daily technical issues encountered by customers. You will also...
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