Deputy Manager Beijing Operations Lead

2 months ago

Beijing, Beijing, China HSBC Full time
About This Role

At HSBC, we are seeking a highly skilled Deputy Manager to lead our Beijing operations team. As a key member of our organization, you will be responsible for ensuring the overall effectiveness and efficiency of our branch operations.

Key Responsibilities

  • Proactively engage with DBS functions to understand their strategy, initiatives, challenges, and deliverables in China.
  • Cooperate with Branch Managers in daily branch management, focusing on staff management, regulatory compliance, relationship building, and public affairs.
  • Manage the branch to ensure overall effectiveness and efficiency in all aspects of branch operations.
  • Support DBS functions in maintaining operational efficiency and customer service to maximize branch profitability.
  • Spearhead operation management, including GPU, CRE, Corporate Security, Ops, counter services, and branch administration.
  • Maintain cordial relationships with local government authorities and regulators, establishing smooth communication channels for business and operational needs.
  • Help embed cultural establishment and control processes within operating procedures and staff conduct.

Requirements

  • Balance support for DBS functions in achieving service and operation excellence while overseeing stability of local business systems and compliance with internal and external rules.
  • Organize and govern an efficient and productive DBS team in a dynamic regulatory environment, competitive market, and rapid expansion plan with limited resources.
  • Coordinate a wide range of branch collaboration models across GBs/GFs in branch management work, achieving resource utilization efficiency among the branch.
  • Possess high-level leadership skills, effective communication, and extensive knowledge of China banking regulations, operations, accounting, financial control, credit risk management, security management, and people and property management.
  • Hold a university degree or higher with minimum 4 years of financial institution experience or above 6 years of relevant financial experience, including financial institution experience for at least 2 years.
  • Exhibit good professional ethics, integrity, conduct, and reputation without any record of law or regulation violation.
  • Demonstrate fluency in Mandarin and English, both oral and written.

We are committed to building a culture where all employees are valued, respected, and opinions count. We prioritize a workplace that fosters continuous professional development, flexible working, and opportunities for growth within an inclusive and diverse environment.

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