Event Management and Communication Specialist
1 month ago
Job Summary:
HSBC is seeking an experienced professional to fill the role of Assistant Manager of Events and Communication Management. This position will be responsible for handling daily assigned tasks, resolving difficult cases, and ensuring accurate records and documents are kept.
Key Responsibilities:
- Impact on the Business / Function
- Effectively handle daily assigned tasks based on the strategy of worksite marketing and overall Pinnacle frontline communication agenda.
- Resolve difficult cases and special requests in an effective and timely manner.
- Ensure detailed, accurate records and documents are kept in an effective manner.
- Design clear workflow for event and communication management and continually review its process for business change and efficiency.
- Customers / Stakeholders
- Work with various departments within the business, frontline, middle office, and back office for seamless flow of information and smooth execution of daily operations.
- Leadership & Teamwork
- Communicate and coordinate with Planners, Field Managers, and Distribution management team in specific areas.
- Operational Effectiveness & Control
- Ensure each case is managed in an effective and timely manner.
- Ensure insurance sales compliance with all other relevant regulators' guidelines and requirements.
Requirements:
- Excellent communication, negotiation, and problem-solving skills.
- Relevant project management, event management, and/or communication management experience.
- Fluency in Mandarin is mandatory, and basic ability in English is desirable.
- Must be a team player.
- Strong Microsoft application knowledge.
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