Lab Operations Manager

1 week ago

Beijing, Beijing, China IQVIA Full time
Manager, Lab Operations - Flow Cytometry

We are seeking a highly skilled and experienced Manager, Lab Operations - Flow Cytometry to join Q2 Solutions, IQVIA's laboratory business in Beijing, China.

This is an exciting opportunity for a passionate innovator who wants to drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Key Responsibilities:
  • Manage the daily activities of assigned laboratory work group(s) through effective delegation, technical skills training, and work supervision.
  • Screen and assign workload, plan, prioritize, and assign tasks and projects, determining resourcing needs to ensure effective delivery.
  • Counsel, train, and coach laboratory staff, assist in developing performance standards, monitor work, develop staff skills, and evaluate performance.
  • Set week-to-week operational activities for the team.
  • Manage staff in accordance with organization's policies and applicable regulations.
  • Provide technical leadership to lab staff and cross-functionally in the area of expertise.
  • Troubleshoot complex technical challenges and implement resolutions.
  • Responsible for hiring, training, performance management, and development of staff.
  • Actively participate in the development of standard operating procedures.
  • Stay abreast of regulatory changes and identify the need for updates to internal procedures, leading the revision of procedures to meet regulatory requirements.
  • Responsible for harmonizing global operational processes, as applicable.
  • Independently identify and evaluate instrumentation platforms.
  • Evaluate cost considerations of new technologies and testing.
  • Participate in budget planning process based on revenue targets and financial goals, inclusive of consumables, instrumentation, and resourcing needs, identifying opportunities for cost savings for reagents and supplies.
  • Participate in discussion around strategy planning for their area of expertise, monitor and analyze operational metrics to identify areas for improvement, drive continuous improvement initiatives to increase quality of services and operational efficiency, ensure timely and appropriate resolution of CAPA and quality incidents, quality and compliance metrics, root cause analysis, and improvement.
  • Assist in establishment and revision of laboratory policies and procedures, maintain appropriate control and quality assurance procedures.
  • Keep abreast of new technical developments, assist with implementation of new tests, equipment, programs, and/or procedures in the assigned area(s) as needed.
  • Foster a unified culture and facilitate collaboration, cooperation, sharing of information, and teamwork, participate in initiatives to improve employee engagement to positively impact operational results, customer satisfaction, and employee retention.
  • Support safety, quality, and 6S requirements and initiatives.
  • Comply with company's procedures and applicable regulations.
Requirements:
  • Bachelor's Degree.
  • 7 years of experience in a regulated laboratory environment.
  • Understanding of basic management approaches such as work scheduling, prioritizing, coaching, and process execution.
What We Offer:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental, and emotional, financial, and social well-being so they can thrive at home and at work, at any stage of their well-being journey. To learn more about our benefits, visit IQVIA Careers Benefits.

If you're looking to unleash your potential, join Q2 Solutions, IQVIA's laboratory business, to help make the extraordinary possible.

Q2 Solutions, IQVIA's laboratory business, creates connected intelligence by combining our expertise, technology, and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other.

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