Customer Quality Engineer

4 weeks ago


Suzhou, Jiangsu, China Schaeffler Full time

Schaeffler is a dynamic global technology company with a rich history of innovation and entrepreneurial spirit. As a partner to major automobile manufacturers, aerospace, and industrial sectors, we offer exciting development opportunities.

Your Key Responsibilities

  • Coordinate customer complaints and quality issues
  • Monitor customer performance
  • Support improvement projects
  • Support customer audits, internal system audits, and TUEV audits
  • Perform layered audits and internal process audits
  • Support quality department-related work
  • Ensure EHS compliance and follow legal requirements and Schaeffler regulations
  • Support Fit for Quality initiatives

Your Qualifications

Critical Schaeffler Competencies

  • Willingness to change
  • Goal focus
  • Thinking outside the box
  • Entrepreneurial thinking and acting
  • Customer focus
  • Team play
  • Communication
  • Social and intercultural sensitivity
  • Powers of fascination

Other Critical Competencies

  • Technical expertise in quality management and analysis
  • Familiarity with group guidelines
  • Good knowledge of quality management and tools
  • Good problem-solving skills
  • Strong communication skills
  • Fluency in written and oral English and Chinese

Required Education & Experience

  • Bachelor's degree or above in mechanical or relevant fields
  • Experience in a manufacturing environment of a multinational company

Schaeffler values diversity and inclusion, and we believe that our differences are what drive innovation and creativity. We contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and development opportunities await you because we impact the future with innovation.



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