Global Selling SAS Core Account Manager
2 weeks ago
The Amazon China Global Selling SAS Core team is seeking an experienced Account Manager to work closely with Selling Partners (SPs) to monitor and drive business performance. As a key member of the team, you will be responsible for providing 1:1 consultancy to explore business opportunities and generate strategic solutions to drive business growth. You will manage relationships with SPs, develop strategies for their global accounts, and deliver a first-class level of service to ensure SP satisfaction.
Key Responsibilities
* Conduct deep dive analysis on key factors affecting Seller business performance and diagnose root causes of performance issues to provide actionable plans.
* Identify key business opportunities through Voice of Seller and data analysis to manage toward a growth plan.
* Implement account management best practices and SOPs into the business development framework.
* Drive Seller growth and success on Amazon through selection growth, conversion enhancement, ads optimization, and feature adoption.
* Generate category insights and work with the Product Management (PM) team to further scale category growth.
* Collaborate with the PM/Central Ops team to drive product/feature/service content innovations to further improve SP business and satisfaction.
About the Team
The Account Manager provides value-added services with holistic account management support, including monitoring and maintaining performance, working with clients to improve performance, proactively monitoring accounts to identify and address any issues that may impact revenue generation, managing relationships with key accounts, and developing strategies to maximize these relationships. L5 AMs manage accounts with complexity independently.
Amazon China Global Selling SAS Core is a fast-expanding program providing China-based Selling Partners with professional and value-added services to drive their presence and business in Amazon Global marketplaces. We are committed to enhancing the SP experience and improving the Amazon end-customer experience by enabling more selection, better input management, and fewer defects in their shopping experience.
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