Customer Success Strategist
1 month ago
Veeva Systems is seeking a highly skilled Customer Success Manager to join our team in China. As a key member of our Customer Success Management (CSM) team, you will work closely with our product, sales, and services teams to help customers achieve even higher levels of success.
Key Responsibilities:- Align with key customer CRM stakeholders to establish a stronger CRM management program
- Evaluate customer China SFA investment and identify efficiency and effectiveness gains
- Promote awareness of the latest Veeva innovations
- Provide China SFA program/release management best practices
- Increase customer ROI from China SFA
- Assist in managing an account team that includes sales, services, product, and support
- Excellent client-facing skills and proven track record of establishing themselves as a strategic trusted advisor
- Strong written and verbal presentation skills
- Rich and solid Pharma industry knowledge
- Strong analytical skills
- Demonstrated years of IT or commercial excellence related consulting experience
- Self-starter who can own the ongoing success of both large and small clients
- Experience in working with Account teams
- University Degree
- Fluent in English
- Pharma CRM experience
- Direct experience with China SFA implementations
- Pharma Company Stakeholder connections
- 2% Learning
- Fitness Fee
Veeva Systems is a global leader in cloud-based software for the life sciences industry. Our headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
-
Customer Success Strategist
1 hour ago
Shanghai, Shanghai, China Veeva Systems Full timeVeeva Systems is a leading provider of cloud-based software solutions for the life sciences industry. Our mission is to help our customers achieve their goals and improve patient outcomes.About the RoleWe are seeking a highly skilled Customer Success Manager to join our team in San Francisco Bay Area. As a Customer Success Manager, you will be responsible...
-
Customer Technical Strategist
4 weeks ago
Shanghai, Shanghai, China Bosch Full timeJob Title: Customer Technical StrategistJob Summary:We are seeking a highly skilled Customer Technical Strategist to join our team at Bosch. As a key member of our customer-facing team, you will be responsible for developing and executing technical strategies to drive business growth and customer satisfaction.Key Responsibilities:Develop and execute...
-
Shanghai, Shanghai, China Coca Cola Full timeAbout the JobThe Coca-Cola Company is seeking a highly skilled Customer Relationship Strategist for Retail Operations to lead our sales and customer account management activities, with a focus on Walmart and Clubs customers.Key Responsibilities:Develop and implement account development strategies to retain and expand current customer relationships.Identify...
-
Product Security Strategist
2 months ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeAt Thermo Fisher Scientific, we're seeking a highly skilled Product Security Strategist to join our team. As a key member of our Product Security program, you will play a critical role in ensuring the security of our products and services.The RoleThe Product Security Strategist will be responsible for working closely with our product development teams to...
-
Loyalty and Customer Experience Strategist
1 hour ago
Shanghai, Shanghai, China Ikea Full timeWe are looking for a skilled Loyalty and Customer Experience Strategist to join our Marketing Management team at IKEA.As a member of the team, you will be responsible for leading Customer Engagement co-workers and driving the totality of the IKEA family offer and CRM in the market.Your key responsibilities will include developing and implementing the country...
-
Senior Marketing Strategist
2 weeks ago
Shanghai, Shanghai, China General Motors Full timeJob Title: Senior Marketing StrategistAbout the Role:We are seeking an experienced Senior Marketing Strategist to join our team at General Motors. As a Senior Marketing Strategist, you will be responsible for developing and executing marketing strategies that drive business growth and customer engagement.Key Responsibilities:Develop and execute marketing...
-
Channel Growth Strategist
1 hour ago
Shanghai, Shanghai, China Covestro Full timeAt Covestro, we are seeking a skilled Channel Growth Strategist to join our team.About the RoleThe Channel Growth Strategist will play a crucial role in driving business growth through effective channel management. This includes managing volume growth, achieving overall targets with channel partners, and optimizing the balance between volume and margin.You...
-
Leasing Strategist
2 weeks ago
Shanghai, Shanghai, China H&M Group Full timeJob Title: Leasing StrategistAbout the Role: We are seeking a skilled Leasing Strategist to join our team in Shanghai. As a Leasing Strategist, you will be responsible for developing and maintaining the road map for the geographic region, ensuring full potential in the geographic region is mapped and added to the roadmap, and securing competition is...
-
Senior Brand Strategist
2 weeks ago
Shanghai, Shanghai, China Dragon Rouge Full timeAt Dragon Rouge, we're seeking a visionary Strategist to spearhead our Brand Strategy / Innovation team. This is an exceptional opportunity for a creative expert to drive world-class strategy, innovation, and design solutions in Greater China. As a key member of our team, you'll leverage your expertise to deliver high-quality solutions that propel our...
-
Customer Success Manager
4 weeks ago
Shanghai, Shanghai, China SAS Full timeAbout the RoleThe Customer Success Team at SAS is seeking a highly skilled Customer Success Manager to manage a portfolio of accounts in China. As a Customer Success Manager, you will be responsible for driving adoption, increasing consumption, and retaining customers through a programmatic approach using customer success plans, engagement plans, and...
-
Customer Success Advocate
2 weeks ago
Shanghai, Shanghai, China SAS Full timeAbout the OpportunityThe Customer Success Team at SAS is seeking a highly skilled Customer Success Manager to drive adoption, increase consumption, and retain customers in China. As a Customer Success Manager, you will serve as the primary point of contact for customers, develop strong relationships, and become a trusted advisor to our customers.Key...
-
Digital Content Strategist
1 hour ago
Shanghai, Shanghai, China KION Group Full timeAs a Digital Content Strategist at KION Group, you will play a key role in developing and implementing content marketing strategies that drive business results.Company OverviewKION Group is a leading global provider of industrial trucks and services. Our mission is to deliver innovative solutions that improve the efficiency and productivity of our...
-
Customer Success Manager
2 months ago
Shanghai, Shanghai, China Altium Full timeAbout the RoleAltium is seeking a highly skilled Customer Success Senior Manager to join our team. As a key player in ensuring our customers achieve their desired outcomes, you will be responsible for building strong relationships, understanding customer needs, and providing exceptional support and guidance to help them maximize the value of our integrated...
-
Customer Success Manager
3 weeks ago
Shanghai, Shanghai, China Veeva Systems Full timeThe RoleVeeva is expanding its customer success efforts by establishing a Customer Success Management (CSM) team. This team will work alongside product, sales, and services teams to help customers achieve higher levels of success.The Customer Success Manager will provide strategic guidance to named China SFA customers to increase the value they get from...
-
Customer Success Manager
3 weeks ago
Shanghai, Shanghai, China Altium Full timeAbout AltiumAltium is a leading provider of software for the design, development, and manufacturing of electronic products. Our innovative solutions empower engineers and companies to create innovative products that transform industries.About the RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you...
-
Customer Success Professional
1 hour ago
Shanghai, Shanghai, China SAS Full timeAbout SASSAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. Our debt-free organization is on its path to IPO-readiness, offering a dynamic, fulfilling career with flexibility and world-class employee experience.Job OverviewThe Customer Success Team at SAS seeks a Customer Success Manager to manage accounts in...
-
Regulatory Compliance Strategist
1 hour ago
Shanghai, Shanghai, China Cadence Design Systems, Inc. Full timeJob Description:We're doing work that matters at Cadence Design Systems, Inc.About UsCadence is a technology leader that designs and builds electronic design automation (EDA) software solutions.Our MissionWe hire and develop leaders and innovators who want to make an impact on the world of technology.Salary Range:$120,000 - $180,000 per yearJob Summary:As a...
-
Enterprise Sales Strategist
2 weeks ago
Shanghai, Shanghai, China Kane Poulter Talent Solutions Full timeCompany OverviewKane Poulter Talent Solutions is a leading provider of HR solutions, working with top companies globally. We're seeking an Enterprise Sales Strategist to join our team in Shanghai, driving business growth and developing relationships with C-level executives.Job OverviewAs an Enterprise Sales Strategist, you'll have the opportunity to take...
-
Marketing Strategist
4 weeks ago
Shanghai, Shanghai, China Ferring Pharmaceuticals Full timeJob Title: Marketing StrategistJob Summary: We are seeking a highly skilled Marketing Strategist to join our team at Ferring China M&S. The successful candidate will be responsible for developing and implementing marketing strategies to drive business growth and increase brand awareness.Key Responsibilities:Develop and execute marketing plans to achieve...
-
Customer Success Manager
2 weeks ago
Shanghai, Shanghai, China Siemens Mobility Technologies (Beijing) Co., Ltd Full timeWhy Siemens Mobility Technologies? You will be part of a team that creates the next-generation digital platform in the railway industry, working closely with local mobility technical experts to reshape the future of maintenance and improve efficiency, quality, and safety. What role will you play? Overview:This is an...