Operations Specialist
2 weeks ago
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch is seeking a highly skilled Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in developing strategies and tactics to optimize customer experience, sales, and margin.
The successful candidate will have end-to-end business ownership of import supply chain processes from manufacturer to the availability in our Fulfillment Centers. You will work closely with vendors to ensure the smooth flow of goods (cost, time, and visibility) to meet end customers' needs.
This is a fantastic opportunity to work with various teams across Amazon (Retail, Compliance, Inbound, and Finance teams) as well as external partners to support critical new business initiatives and drive continuous improvement in all aspects of our program.
Key Responsibilities:- Measure and improve vendor on-time performance, reduce operational defects, and improve systems to streamline operations between vendor partners and Amazon.
- Drive root-cause analysis and reporting on operational issues, develop action plans, and project manage improvements.
- Collaborate with ocean and air counterparts to achieve best-in-class delivery time and on-time percentage.
- Work cross-functionally to identify and build best practices and process improvements.
- Implement import ordering strategies for all import products to ensure Amazon meets the optimal mix of domestic and import sourcing.
- Good understanding of international supply chain practice.
- 2+ years in Supply Chain/Logistics management.
- Detail-oriented, issue tracking, and problem-solving capability.
- Professional working proficiency in English.
- Sense of urgency and adaptability in response to changing business needs.
- Excellent communication, both verbal and written, with proven ability to effectively manage, influence, negotiate, and communicate with external business partners and internal teams to meet operational performance goals.
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